Contactless Cards

Remember the clunky, manual carbon copy credit card machines? We’ve come a long way, and payments continue to grow, shift, and evolve. Swiping a mag strip was customary for many years, then “chip and dip” came along for chip cards. The next evolution is here: contactless cards. No swiping, no dipping—just tap and go! The Pros… Read more »

Bayer Heritage Federal Credit Union Renews Agreement with Synergent for Symitar Episys Core Processing

Synergent is pleased to announce that Bayer Heritage Federal Credit Union has signed a new seven-year outsourcing agreement with Synergent to provide Symitar® Episys® core processing. Bayer Heritage FCU, headquartered in Proctor, West Virginia, serves over 36,000 members. The credit union has an asset size over $500 million. “We are proud to have Bayer Heritage… Read more »

Synergent Announces Employee of the Year

On December 12, our employees came together to celebrate the holiday season and recognize an outstanding team member. At a special lunch for staff, Todd Mason, President/CEO of Synergent, announced that John Deem, Synergent’s Senior Production Support Specialist, is the recipient of the 2019 Champion Award. The award recognizes the employee of the year. John… Read more »

Remote Loan Payments

Credit unions continue to grow in the indirect lending market, but despite how straightforward accepting payments may sound, this comes with operational challenges as to how these loans are serviced to best meet member needs. Specifically, how can card or ACH payments quickly and efficiently be processed? Members are used to fast, easy, card-based transactions…. Read more »

New Marketing Services Portfolio

Mailboxes and inboxes have never been as full as they are today. How do you ensure your message doesn’t get lost in junk mail and resonates with your members? By producing eye-catching campaigns that stand out and communicate relevant offers to the right members at the right time. The Marketing Services team has released a… Read more »

Compass Community Credit Union Signs Seven-Year Core Agreement

Synergent is pleased to announce that Compass Community Credit Union has signed a new seven-year outsourcing agreement with Synergent to provide Symitar® Episys® core processing. They also have signed agreements with Synergent for electronic check collection, check services, card services, statement processing, mobile deposit capture, and share draft processing. Compass Community Credit Union is headquartered… Read more »

Synergent Completes Successful Core Migration for Webster First FCU

Synergent is pleased to announce that effective September 8, Webster First Federal Credit Union completed its migration to Synergent to host the Symitar® Episys® core processing platform. Webster First FCU, headquartered in Worcester, MA, signed a new ten-year agreement with Synergent earlier this year to expand their existing relationship. “We could not be happier to have… Read more »

New Partner, New Credit Union – Welcome Maine Harvest!

It’s not every day that a brand new credit union is launched! Maine Harvest Federal Credit Union is just that, having held their ribbon-cutting ceremony on October 8 at their new facility, located at 69 School Street in Unity, Maine. We celebrate the opening of Maine Harvest, along with their signing of a new five-year… Read more »

Synergent Recognized With Silver NEDMA Award

Synergent has been recognized with a Silver New England Direct Marketing Association (NEDMA) Award for Creative Excellence in the category of Technique: Best Blog Copywriting. An awards ceremony was held on September 5 at Bentley University in Waltham, MA honoring the recipients. The award-winning blog, The Best Story You’ll Never Hear, was drafted by Synergent’s… Read more »

Bangor Federal Credit Union Renews Core Processing Agreement

Synergent is pleased to announce that Bangor Federal Credit Union has signed a new ten-year outsourcing agreement with Synergent to provide the Symitar® Episys® core platform. “We look forward to continuing our relationship with Synergent,” said Basil Closson, President & CEO of Bangor Federal Credit Union. “Their team of professionals is deeply committed to helping… Read more »