The Coronavirus Outbreak

In response to the coronavirus (COVID-19) outbreak, Synergent taking proactive measures to ensure the products and services your credit union depends on remain unaffected by any spread of the virus in our region. We also are equally committed to protecting the health and wellbeing of our employees and their families. WHO Video on COVID-19 What… Read more »

Three Campaigns Win CUNA Diamond Awards

If you’re lucky enough to be part of the credit union industry, you’ve already won. You’re helping members access the tools and resources that empower them to live their best financial lives. You’re making a difference in your community. You embody the People Helping People philosophy that is the cornerstone of the credit union movement…. Read more »

Reach Members On-the-Go with Synergent Tablet!

We are a mobile society. Bringing full-service credit union services out from behind the teller stand, on-the-go, can help credit unions connect with current members and cultivate new relationships. Synergent is proud to announce that Synergent Tablet is now available! This new, innovative product enables credit union staff to conduct real-time member transactions anytime, anywhere,… Read more »

SWBC Payments

Credit unions continue to grow in the indirect lending market, but despite how straightforward accepting payments may sound, this comes with operational challenges as to how these loans are serviced to best meet member needs. Specifically, how can card or ACH payments quickly and efficiently be processed? Members are used to fast, easy, card-based transactions…. Read more »

Synergent Completes Successful Core Conversion for Credit Union of Atlanta

  Synergent is pleased to announce that effective February 3, Credit Union of Atlanta completed its conversion to Synergent to host the Symitar® Episys® core processing platform. In 2019, the credit union also signed agreements with Synergent for bill pay, mobile deposit capture, mobile banking, online banking, statement processing, and electronic check signing. “The Synergent… Read more »

4 Reasons to Reward Members

It feels good to be rewarded. Members and potential members have many choices when selecting their primary financial institution. So how can credit unions stand out from the pack? By implementing a member-focused rewards program designed to build strong relationships! 1. It’s All About the Experience Simple and intuitive rewards programs capture member interest. Members… Read more »

Contactless Cards

Remember the clunky, manual carbon copy credit card machines? We’ve come a long way, and payments continue to grow, shift, and evolve. Swiping a mag strip was customary for many years, then “chip and dip” came along for chip cards. The next evolution is here: contactless cards. No swiping, no dipping—just tap and go! The Pros… Read more »

Bayer Heritage Federal Credit Union Renews Agreement with Synergent for Symitar Episys Core Processing

Synergent is pleased to announce that Bayer Heritage Federal Credit Union has signed a new seven-year outsourcing agreement with Synergent to provide Symitar® Episys® core processing. Bayer Heritage FCU, headquartered in Proctor, West Virginia, serves over 36,000 members. The credit union has an asset size over $500 million. “We are proud to have Bayer Heritage… Read more »

Synergent Announces Employee of the Year

On December 12, our employees came together to celebrate the holiday season and recognize an outstanding team member. At a special lunch for staff, Todd Mason, President/CEO of Synergent, announced that John Deem, Synergent’s Senior Production Support Specialist, is the recipient of the 2019 Champion Award. The award recognizes the employee of the year. John… Read more »

New Marketing Services Portfolio

Mailboxes and inboxes have never been as full as they are today. How do you ensure your message doesn’t get lost in junk mail and resonates with your members? By producing eye-catching campaigns that stand out and communicate relevant offers to the right members at the right time. The Marketing Services team has released a… Read more »