10 Marketing Tools to Use In 2022

It’s the most wonderful time of the year and it is time to plan! With 2022 on the horizon, now is the time to plan your credit union’s marketing strategy for the new year. What can you do to make it your best year yet? Put a plan in place that is strategic, effective, and… Read more »

Automated Email Marketing

Did you know 3,500 emails have been delivered to over 2 million members at 80+ credit unions through our email marketing platform (EMP)? We all feel like there aren’t enough hours in the day to accomplish tasks. But when it comes to email marketing, email automation is our superpower. Driving emails out of the core… Read more »

Holiday Meals for Mainers

Synergent is committed to make a difference for credit unions, their members, and in our own local community. We accomplish this through the services and support we provide to our credit union partners, but we also accomplish this through our support of our signature social responsibility initiative, the Maine Credit Unions’ Campaign for Ending Hunger…. Read more »

9 Best Practices to Prevent Payments Fraud

Part of preventing fraud is staying informed and staying one step ahead of fraudsters. Whether we’re looking at account takeover, new account fraud, transactional fraud, attacks are on the rise. According to Lexis Nexis: Account takeover fraud is up 72% year-over-year 1 in 7 new accounts are fraudulent Mobile device fraud attacks are up 48%… Read more »

Northern Credit Union Renews Service Agreement with Synergent

Synergent is pleased to announce that Northern CU has renewed its outsourcing agreement with Synergent to provide the Symitar® Episys® core processing system. The five-year agreement also includes card services, check processing, statement processing, mobile deposit capture, and laser check printing. “Our credit union’s primary purpose is crystal clear; we aspire to positively impact the… Read more »

Synergent Ranks 28th on the 2021 Best Places to Work in Maine List

We are pleased to announce that, together, the Maine Credit Union League and Synergent recently were named as one of the 2021 Best Places to Work in Maine. The Best Places to Work list, compiled by the Maine State Council of the Society for Human Resource Management and Best Companies Group, identifies, recognizes, and honors… Read more »

A Message From Todd Mason: International Credit Union Day

As we approach International Credit Union (ICU) Day, I want to pause and say thank you to the thousands of dedicated and caring employees that make up our credit union network. Because of your tireless dedication to your members and your efforts to enhance their financial lives, our movement is thriving in our respective communities… Read more »

Proposed IRS Reporting Provisions: What You Need To Know

As member-owned cooperatives, credit unions are different. But a much-discussed proposal that is being considered by Congress would negatively impact all types of financial institutions and their members/customers, but especially credit unions and small community banks. Read on to learn about this important, fast-moving issue that has the potential to create “significant new burdens” for… Read more »

Katahdin FCU Signs New Ten-Year Agreement with Synergent for the Symitar Episys Core Processing System

Synergent is pleased to announce that Katahdin FCU has signed a new ten-year outsourcing agreement with Synergent to provide the Symitar® Episys® core processing system. The credit union also works with Synergent for its card services, check processing, statement processing, digital banking, and laser check printing. “Synergent has been our trusted partner for many years… Read more »

What You Can Do to Prevent HELOC Fraud At Your Credit Union

Did you know that credit unions across the country have suffered substantial losses due to counterfeit checks drawing funds from home equity lines of credit (HELOCs)? Fraudsters are obtaining these funds leveraging various tactics. Counterfeit HELOC checks and counterfeit checks drawn on member checking accounts funded by unauthorized advances are a couple of examples. Often,… Read more »