Reflecting on Credit Unions

After 25 years as CEO of Synergent and the Maine Credit Union League, and 44 total years of service to the organization, John Murphy will be retiring. Before his departure, Mainebiz interviewed Murphy  for his thoughts and perspective on credit unions in Synergent’s home state of Maine and the industry at large. Credit Union Growth… Read more »

Summer Skip-A-Pay

The days are getting longer, we’re digging out the patio furniture, and we look forward to April showers turning to May flowers. Summer is known for fun in the sun, barbecues, family road trips, and switching from the heating to the cooling season. Depending on what credit union members have planned for the summer, this… Read more »

University Credit Union Signs 10-Year Renewal Agreement with Synergent for the Episys Core Processing Solution

Synergent is pleased to announce that University Credit Union has signed a 10-year renewal agreement for the Episys Core Processing Solution with Synergent Technology Services. University Credit Union also has renewed their agreement for additional Synergent services, including share draft and ECC processing, and card services. Based in Orono, ME, University Credit Union has $276… Read more »

Outsourcing Your Core

Times have changed. New York may be the city that never sleeps, but credit unions and the services that they offer don’t either. No longer leading 9-to-5 institutions, credit union executives know that today’s members want access to services 24/7. These services are often delivered through mobile or desktop apps. Meeting these demands requires tech… Read more »

Partnering with Symitar for Service Through Technology

“Simplify for the member, improve the experience for the member,” recently stated Symitar CEO Ted Bilke in an interview with Credit Union Magazine. Using technology in order to provide the best service to members is what Synergent seeks to accomplish every day. Partnering with Synergent means that credit unions are able to access the power… Read more »

Todd Mason Selected as New Synergent CEO

The Maine Credit Union League and Synergent Boards have selected Todd Mason to lead the organizations as their President/CEO. Last year, current President/CEO John Murphy announced his plans to retire this June following 44 years of service to credit unions, including 25 years as the President/CEO of the Maine Credit Union League and Synergent. Mason is… Read more »

Welcome to the Nerve Center

“Synergent, as any data core provider, it’s the nerve center. We can’t do a fraction of what we do unless we’ve got a good partner in that area. So far, I must say that I am extremely pleased…” Bob Burrow, President/CEO, Bayer Heritage FCU Welcome to the Synergent nerve center, the Westbrook Data Center.  Join Technology… Read more »

Are your members using Shared Branching?

Are your credit union members using Shared Branching? Do they know how convenient and easy it is to use, whether they are just across town or having a winter break adventure across the country? With Shared Branching, members are able to make deposits, withdrawals, transfers, or loan payments at any participating credit union like it… Read more »

Stretch your Marketing Dollars with TDM

Operating in today’s Information Age, credit unions are uniquely positioned to leverage the data they already possess. Data mining is the process of analyzing member data from different angles, then summarizing it into useful information to support your business objectives. Companies around the globe are harnessing the power of their data – some even purchase… Read more »

Data Mining Campaign Featured on

In 2016, Northern CU in Watertown, NY, partnered with Synergent Direct Marketing Services to launch a cost effective ACH data mining campaign. Running two phases of the campaign, their ACH auto loan recapture program brought in about $2.2 million in additional auto loans. “Marketing budgets are contingent [upon results] and can be trim,” shared Alexa… Read more »