The conversion to FOS is almost complete! As your managed services provider, Synergent focuses on ensuring that the products and services that we endorse are thoroughly vetted, tested, and best-of-breed in our industry. Converting to Fiserv Output Solutions for card production has allowed for members to receive faster responses to their questions, improved staff efficiency, and streamlined inventory management and reporting.
Benefits for Credit Unions
- Cost reductions of approximately 25% for both the purchase of plastics and production costs
- Improved service delivery standards
- Expanded print-on-demand services that will allow credit unions to offer multiple card designs
- Better Quality
- Shorter Turnaround Time with Fewer Errors
Partnering with FOS
Synergent conducted a thorough analysis and evaluation of its administration of card services, including the handling of plastic product and service. Based on the outcome of this evaluation, we chose to expand our partnership with Fiserv to include plastics. It was an opportunity to benefit from new technologies available to credit unions while providing a price reduction for both plastics and production services. Credit unions have been converted in waves, at no cost to them.