Credit Union Solutions Partners

Synergent’s success is built upon the foundation of offering credit union solutions that integrate seamlessly with virtually any third-party vendor product.  While not meant to be an exhaustive list, this summary highlights the third-party vendors and products that we most often partner with in our service solution offerings.

Preferred vendors are denoted in bold type.

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Member

ACCOUNT OPENING:

MeridianLink Consumer; SymApp Enhanced Member Application (EMA)

MEMBER VERIFICATION:

Symitar OFAC; CBC Innovis; ChexSystems

ADDRESS VERIFICATION:

jhaAddress Verify

CREDIT BUREAU RETRIEVAL:

Experian; Equifax; TransUnion

SALES, MRM, PROFITABILITY:

Account Cross Sell (ACS); RefiAnalyzer; Relationship Profitability Manager (RPM); Synapsys

Loan Servicing

CONSUMER SERVICING:

Jack Henry™ Symitar®

MORTGAGE SERVICING

Jack Henry™ Symitar®; CUSO Mortgage; FICS Mortgage Servicer

COMMERCIAL SERVICING:

FICS

Loan Support

COLLECTIONS:

Jack Henry™ Symitar®

COLLATERAL MANAGEMENT:

Jack Henry™ Symitar®; Allied CPI; State National CPI; SWBC CPI; FDI Collateral Manager

CREDIT BUREAU REPORTING:

Experian; Equifax; Innovis; TransUnion

Loan Origination

CONSUMER ORIGINATION:

MeridianLink One; SymApp Enhanced Loan Application (ELA)

MORTGAGE ORIGINATION:

MeridianLink Mortgage; FICS Loan Producer

INTERNET LENDING:

MeridianLink One; PSCU Total Member Care

Payments and Processing

ITEM PROCESSING:

Synergent Payment Services; any draft processor

FASTER PAYMENTS

JHA PayCenter, RTP Receive, Zelle®

NON-CHECK BATCH PROCESSING:

Fed ACH; various payroll

ELECTRONIC TRANSFERS / WIRES:

Jack Henry™ Symitar®

CHECK ORDERING:

HarlandClarke American; Harland Liberty; Deluxe

Direct Banking

ONLINE ACCOUNT OPENING:

MeridianLink One; PSCU Total Member Care; Access Softek OAO

ONLINE BANKING:

Banno; Alkami; Alogent Digital; Access Softek Morpheus; Malauzai; Digital Insight; Funds Xpress; Cavion; ORCC

TELEBANKING:

JHA iTalk; Fiserv Maxxar

BILL PAY:

iPay Solutions; PSCU; ORCC; FIS; CheckFree (Fiserv); Metavante

MOBILE BANKING:

Access Softek MFM; Banno; Alkami

Financial Management

GENERAL LEDGER:

Jack Henry™ Symitar®; Prologue; IPS Sendero; Wisdom; FDI (Harland)

ASSET LIABILITY MANAGEMENT:

PROFITstar; BRICK; CUPRO; Eascorp; Farin Foresight; First Empire; IPS Sendero Vantage

BUDGETING:

Jack Henry™ Symitar®; PROFITstar

ACCOUNTS PAYABLE:

Jack Henry™ Symitar®

CASH LOGISTICS:

CETO

Data Management

REPORTING:

Advanced Reporting for Credit Unions (ARCU); EasyWriter

WAREHOUSE AND DASHBOARDS:

Advanced Reporting for Credit Unions (ARCU)

REAL-TIME INTEGRATION:

SymConnect; SymXchange

BACKUP AND REPLICATION:

 Symitar® Failover

JOB SCHEDULER:

SMA OpCon

DIGITAL MARKETING:

Banno; DeepTarget

FRAUD DETECTION:

Verafin Early Warning System

ATM and Debit Cards

REAL TIME TRANSACTIONS/MAINTENANCE:

Synergent Payment Services; Fiserv EFT; Vantiv; FIS

PLASTIC ORDERING:

Fiserv Output Solutions; Gemalto (Shoreline); EFT Source; Vantiv; Datacard; Output Solutions

INSTANT ISSUE:

Thales; EFT Source; CPI Card (Card@Once); AB Note; TRISM; TRISM; Entrust Datacard

Credit Cards

PROCESSING:

Synergent Payment Services; Fiserv; FIS; JHA Payment Processing Solutions

Statements and Notices

STATEMENTS AND eSTATEMENTS:

Synergent Marketing Services; Synergent Enhanced Statements

NOTICES:

Synergent Marketing Services

Teller Automation

CASH DISPENSER/RECYCLER:

CFM/Cash Automation; Talaris; Diebold; NCR; Twin Safe

ITEM CAPTURE:

VSoft; Ensenta (Mobile/ATM)

SHARED BRANCHING:

CO-OP Shared Branching

Document Management

ECM, COLD, ARCHIVING:

Synergy

REMOTE SIGNATURE:

DocuSign

FORMS:

CUNA Mutual; SymForm; ConMar; Oaktree; Wolters Kluwer

Cloud & Managed Services

MANAGED SECURITY, CLOUD SERVERS, NETWORK MONITORING, DATA STORAGE, ENTERPRISE INTEGRATION:

Reliable Networks

Telecom

HOSTED FAX AND PBX PHONE SYSTEMS, COLOCATION, WEBSITE HOSTING, WIDE AREA NETWORKING (WAN), LOCAL AREA NETWORKING (LAN), SITELINK IP:

OTT Communications