Credit Union Solutions Partners
Synergent’s success is built upon the foundation of offering credit union solutions that integrate seamlessly with virtually any third-party vendor product. While not meant to be an exhaustive list, this summary highlights the third-party vendors and products that we most often partner with in our service solution offerings.
Preferred vendors are denoted in bold type.
Member
ACCOUNT OPENING:
MeridianLink Consumer; SymApp Enhanced Member Application (EMA)
MEMBER VERIFICATION:
Symitar OFAC; CBC Innovis; ChexSystems
ADDRESS VERIFICATION:
jhaAddress Verify
CREDIT BUREAU RETRIEVAL:
Experian; Equifax; TransUnion
SALES, MRM, PROFITABILITY:
Account Cross Sell (ACS); RefiAnalyzer; Relationship Profitability Manager (RPM); Synapsys
Loan Servicing
CONSUMER SERVICING:
Jack Henry™ Symitar®
MORTGAGE SERVICING
Jack Henry™ Symitar®; CUSO Mortgage; FICS Mortgage Servicer
COMMERCIAL SERVICING:
FICS
Loan Support
COLLECTIONS:
Jack Henry™ Symitar®
COLLATERAL MANAGEMENT:
Jack Henry™ Symitar®; Allied CPI; State National CPI; SWBC CPI; FDI Collateral Manager
CREDIT BUREAU REPORTING:
Experian; Equifax; Innovis; TransUnion
Loan Origination
CONSUMER ORIGINATION:
MeridianLink One; SymApp Enhanced Loan Application (ELA)
MORTGAGE ORIGINATION:
MeridianLink Mortgage; FICS Loan Producer
INTERNET LENDING:
MeridianLink One; PSCU Total Member Care
Payments and Processing
ITEM PROCESSING:
Synergent Payment Services; any draft processor
FASTER PAYMENTS
JHA PayCenter, RTP Receive, Zelle®
NON-CHECK BATCH PROCESSING:
Fed ACH; various payroll
ELECTRONIC TRANSFERS / WIRES:
Jack Henry™ Symitar®
CHECK ORDERING:
HarlandClarke American; Harland Liberty; Deluxe
Direct Banking
ONLINE ACCOUNT OPENING:
MeridianLink One; PSCU Total Member Care; Access Softek OAO
ONLINE BANKING:
Banno; Alkami; Alogent Digital; Access Softek Morpheus; Malauzai; Digital Insight; Funds Xpress; Cavion; ORCC
TELEBANKING:
JHA iTalk; Fiserv Maxxar
BILL PAY:
iPay Solutions; PSCU; ORCC; FIS; CheckFree (Fiserv); Metavante
MOBILE BANKING:
Access Softek MFM; Banno; Alkami
Financial Management
GENERAL LEDGER:
Jack Henry™ Symitar®; Prologue; IPS Sendero; Wisdom; FDI (Harland)
ASSET LIABILITY MANAGEMENT:
PROFITstar; BRICK; CUPRO; Eascorp; Farin Foresight; First Empire; IPS Sendero Vantage
BUDGETING:
Jack Henry™ Symitar®; PROFITstar
ACCOUNTS PAYABLE:
Jack Henry™ Symitar®
CASH LOGISTICS:
CETO
Data Management
REPORTING:
Advanced Reporting for Credit Unions (ARCU); EasyWriter
WAREHOUSE AND DASHBOARDS:
Advanced Reporting for Credit Unions (ARCU)
REAL-TIME INTEGRATION:
SymConnect; SymXchange
BACKUP AND REPLICATION:
Symitar® Failover
JOB SCHEDULER:
SMA OpCon
DIGITAL MARKETING:
Banno; DeepTarget
FRAUD DETECTION:
Verafin Early Warning System
ATM and Debit Cards
REAL TIME TRANSACTIONS/MAINTENANCE:
Synergent Payment Services; Fiserv EFT; Vantiv; FIS
PLASTIC ORDERING:
Fiserv Output Solutions; Gemalto (Shoreline); EFT Source; Vantiv; Datacard; Output Solutions
INSTANT ISSUE:
Thales; EFT Source; CPI Card (Card@Once); AB Note; TRISM; TRISM; Entrust Datacard
Credit Cards
PROCESSING:
Synergent Payment Services; Fiserv; FIS; JHA Payment Processing Solutions
Statements and Notices
STATEMENTS AND eSTATEMENTS:
Synergent Marketing Services; Synergent Enhanced Statements
NOTICES:
Synergent Marketing Services
Teller Automation
CASH DISPENSER/RECYCLER:
CFM/Cash Automation; Talaris; Diebold; NCR; Twin Safe
ITEM CAPTURE:
VSoft; Ensenta (Mobile/ATM)
SHARED BRANCHING:
CO-OP Shared Branching
Document Management
ECM, COLD, ARCHIVING:
Synergy
REMOTE SIGNATURE:
DocuSign
FORMS:
CUNA Mutual; SymForm; ConMar; Oaktree; Wolters Kluwer
Cloud & Managed Services
MANAGED SECURITY, CLOUD SERVERS, NETWORK MONITORING, DATA STORAGE, ENTERPRISE INTEGRATION:
Reliable Networks
Telecom
HOSTED FAX AND PBX PHONE SYSTEMS, COLOCATION, WEBSITE HOSTING, WIDE AREA NETWORKING (WAN), LOCAL AREA NETWORKING (LAN), SITELINK IP:
OTT Communications