Resource Library

Synergent connects credit unions with the operational solutions they need to succeed. Please explore our resource library for a sampling of the products and services we offer as a managed services partner, as well as thought leadership pieces covering timely topics of relevance to credit unions.

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Showing 1-10 of 132 results

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  • Product Sheet
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Digital transactions have become commonplace. With most cardholders completing transactions online, implementing strong, effective tools to prevent fraud and unauthorized card use has never been more important. 3D Secure, offered…
  • Case Study
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Award-winning campaign brings in over $3 million in new auto loans. Bayer Heritage FCU wanted to increase their auto lending portfolio and the number of checking accounts at their institution.…
  • Case Study
  • Marketing
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Unique fuel and equipment loan campaign filled members’ needs for everything from tools to home heating. The credit union experienced a 52% increase in this type of loan year-over-year! Casco…
  • Info Sheet
  • Marketing
  • Technology
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A conversion is no small task. Informing and educating your members why this change is happening and why it is important to them is crucial. The time it takes to…
  • Product Sheet
  • Business Continuity
  • Technology
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Core Consulting is a service that provides credit unions the opportunity to work with a subject matter expert to maximize their use of the Jack Henry™ Symitar® core. Business Continuity…
  • Case Study
  • Marketing
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Investing in technology upgrades benefits members and staff alike, but the process requires change. Communicating that change is good must be done clearly and concisely throughout the process. Having a…
  • Case Study
  • Marketing
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Connecting with the right members yielded over $5 million in new auto loans, a 96% increase year-over-year! Franklin-Somerset FCU, headquartered in Madison, ME, wanted their members to “save big.” They…
  • Info Sheet
  • Marketing
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Your core is your credit union’s digital brain. All your critical information is housed on the core and impacts every task, process, employee, and member. We know firsthand how important…
  • Info Sheet
  • Marketing
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Marketing consulting helps credit unions strategically plan, execute, and analyze their marketing efforts. Consulting can range from focusing on a single initiative to creating a comprehensive multicampaign marketing plan. Complete…
  • Case Study
  • Marketing
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Over $10M in auto and recreational vehicle loans opened during the campaign! Oxford FCU was certain they could help members lower their auto and recreational vehicle loan rates or get…