Current Synergent Openings

Infrastructure Support Specialist – This position is responsible for supporting and maintaining infrastructure systems while adhering to standard. The incumbent will have in-depth knowledge of servers, storage, and networking with a high attention to detail. The incumbent works on complex projects independently and relies on extensive experience and judgment to accomplish goals.

Senior Creative Designer – This position is responsible for developing high-quality graphic designs and layouts for credit union marketing and advertising materials. The senior creative designer helps develop creative direction and works with others on the Marketing Services creative team to ensure accuracy, timeliness, and overall quality and creativeness of work produced by the team. The senior creative designer takes a leadership role in ensuring that marketing objectives are translated into strong, creative, innovative campaign strategies.

AVP – HR – Come join our team! Synergent is seeking an  AVP of Human Resources responsible to provide an effective strategy of employee support while fostering a culture where employees feel valued and respected. Promote relationships with department leaders and provide guidance on issues relevant to employee and company goals and objectives. Lead and support efforts to increase employee satisfaction and wellness, as well as the overall strength of the workplace, and constructively interact with employees and leaders. Provide leadership and direction while ensuring development, coordination, compliance, and administration of all human resources functions.

Business Analyst – This position is responsible for providing superior support through research and analysis of projects to promote the effective utilization of the Enterprise software solutions. This position leads credit unions in implementing existing products and services on the core platform. The incumbent performs analysis and unit testing, and prepares documentation.

Creative Design – This position is responsible for the creation of high-quality graphic designs and layouts for forms, marketing, and advertising materials. The incumbent creates and prepares jobs in a timely and professional manner.

Senior Business Analyst/Consultant – This position follows the Senior Business Analyst position for growth within the Core Conversion & Consulting team.  This role is responsible for providing superior data analysis, consulting, and team mentoring/support through consulting engagements and conversions, mergers and migration projects. The incumbent leads credit unions through various events to including but not limited to system utilization, data analysis, data clean up, and project management. The incumbent sets expectations for Business Analysts and Senior Business Analysts to successfully convert existing and new products and services on the core platform.  This role also performs final validation of the entire Episys core functionality prior to project live date. This position requires frequent, up to 50% travel, both local and non-local to Maine.

Production Implementation AnalystThis position is responsible for high quality, new payment product program implementations and system installations, troubleshooting and support of software/hardware, along with internal software fixes, changes and upgrades. In addition, the incumbent provides training during, or following, the implementation of these products and services as well as advanced staff training to further the development of support to credit unions.  This position requires 25% travel.

eServices Specialist – This position follows the eServices Associate position in growth within the eServices department. This position is primarily responsible for ensuring online banking, audio banking, credit retrieval, and document archival applications provide leading-edge functionality. Responsibilities include product implementations, escalated support requests, and infrastructure support through systems analysis, database analysis, and product expertise. The incumbent is also responsible for providing 24×7 problem-resolution support, as well as Level 2 guidance and assistance to other staff.

Systems Analyst – This position implements and supports a broad range of the data center’s infrastructure, systems, and applications. As a technical resource, you are responsible for the configuration and maintenance of core business applications and hardware. This role provides guidance and escalation support to Senior Desktop Support Specialist personnel.

Conversion Business Analyst – This position is responsible for providing superior data analysis, mapping and software testing of conversion and merger projects for financial institutions. This position performs analysis of legacy data elements using SQL tools, then maps them to Synergent’s hosted software, provides guidance for programming criteria with our Software Development teams and finally proves those solutions meet the needs of the credit union.

Automation Engineer – This position follows the Senior Automation Engineer position in growth within the Information Systems – OPS department. The incumbent is responsible for supporting all requirements of production processing, including batch job setup, automation setup, and Unix scripting necessary to deliver core and third-party application output. The incumbent is required to be on call 24×7 for any issues related to these responsibilities.

Customer Service Associate – This position is responsible for building strong relationships with credit unions through being the single point of contact and providing effective resolutions to daily research, transactions, and software processing challenges. The incumbent solidifies relationships by personalizing the credit union interaction through high-quality phone, email, and web communication tools. This position can require extended hours and weekend on-call coverage in support of our credit union partners.