Current Synergent Openings

Account Executive/Payments – This position is responsible for the sale of all products and services relating to Synergent’s payments solutions. Although the position focus is on payments, the position also will require knowledge of core processing, digital banking, and services offered through Synergent Marketing Services. The incumbent develops a pipeline of new business opportunities stretching across a nationwide territory, generating new contract revenue for Synergent that meets or exceeds the annual goals set forth for both areas. Up to 25% travel is required.

Desktop Support Specialist – This is an entry-level position with daily responsibility for resolving internal support requests, training staff, deploying and maintaining desktop hardware/software, and coordinating with third-party vendors on repairs. The incumbent is responsible for serving in a backup capacity for quote preparation and purchasing of hardware/software as directed by the Assistant Vice President – Corporate Information Systems. This position requires a limited amount of after-hours support in the event of emergencies.

Business Analyst/Consultant – This position is responsible for providing superior support through research and analysis of projects to promote the effective utilization of the Enterprise software solutions. This position leads credit unions in implementing existing products and services on the core platform. The incumbent performs analysis and unit testing, and prepares documentation. Expertise with General Ledger and Lending required/ highly preferred.

Corporate Marketing Coordinator – The Corporate Marketing Coordinator assists the Corporate Marketing team with the coordination and management of projects, events, and ongoing marketing efforts within the Department. The position also helps with the development and update of marketing materials, email lists, and website marketing lead-generation content and forms.

Implememntation and Training Analyst – This position is responsible for the development, coordination, and facilitation of technical and skills-based training programs for Synergent credit union partners. The incumbent will train on the Symitar Core Processing system and specialized financial products and services, focusing on core conversion projects. This position also provides software implementation services to new and merging credit unions and supports a variety of applications including, but not limited to, loans and general ledger. This position is responsible for providing superior customer support through implementation processes, needs analysis, unit testing, documentation, set-up support, and training. This position involves extensive customer interaction and service, and the incumbent will demonstrate sound technical knowledge as well as exceptional analytical, communication, and customer service skills. 50% travel is required in support of conversion projects, go-live processes, and other credit union programs.

Information Risk Security Officer – This position is responsible for design and oversight of the information security program with administrative, technical, and physical safeguards based on the inherent risk profile activities, products, and services of the company. The incumbent is responsible for monitoring company environment for compliance, security issues and violations to prevent the compromise of information. Including analysis, reporting and making recommendations to senior management policy, procedures, process, and training management and staff.

Product Analyst – This position assists the Product Development team in documenting and supporting product knowledge throughout the Enterprise, and facilitates credit union education as well as the publication of product related materials. The incumbent coordinates product demonstrations for staff and credit unions as well as the collection and processing of product and market feedback. This position requires the maintenance and coordination of internal and partner relationships to facilitate product knowledge and decision-making. Some travel may be required. The focus for the analyst will be for payment services.