Career Opportunities

This position leads the Implementation & Training team in providing a high-level of support to credit unions for conversions, mergers, and single-product deployments. This position is responsible for the development, coordination, and facilitation of technical and skills-based training programs for Synergent credit union partners and Synergent staff. The incumbent will train on the Symitar Core Processing system and specialized financial products and services, focusing on core conversion projects. This position is responsible for providing superior customer support through implementation processes, needs analysis, unit testing, documentation, set-up support, and training. This position involves extensive customer interaction and service, and the incumbent will demonstrate sound technical knowledge as well as exceptional analytical, communication, and customer service skills.  25% travel is required in support of conversion projects, go-live processes, and other credit union programs.

As a Solutions Sales Executive, you will be responsible for driving the sales of all products and services within our Technology Services area, with a secondary focus on selling Payment and Marketing solutions. Your primary role will be partnering with credit unions to evaluate their technology solutions, identify gaps, and implement strategies to address those gaps. You will guide credit unions in selecting the solutions that align with their requirements and strategic goals through discovery calls, vendor evaluation presentations, and reference calls or visits. Additionally, you will lead and mentor members of the sales team, fostering their development and ensuring the successful delivery of client engagements across both technology and payment and marketing solutions.