Credit unions must find innovative ways to stand out from their competitors. Offering competitive member rewards programs is one way to quickly become your members’ primary financial institution. An incentive program that rewards members for using products and services, credit unions can:
- Increase Card and Product Usage
- Encourage Member Retention
- Acquire New Members
- Foster Connections
- Build Member Loyalty
Whether your credit union is seeking a credit union-wide rewards program tied to all product and service usage, or you want a rewards program tied only to your debit and/or credit program, Synergent has solutions to fit your needs. While we can integrate with nearly any program, our team of experts has vetted and is pleased to promote three primary rewards solutions: Synergent Rewards, uChoose Rewards®, and ScoreCard® Rewards by FIS.
Product Usage Rewards, Charitable Donations, Relationship Rewards, Jack Henry Symitar Core Integration
Synergent Rewards is a turnkey, cost-effective incentive program for credit unions and their members that integrates directly with the Jack Henry™ Symitar® core processing platform. Building on the relationship between credit unions and their members, it empowers credit unions to control the criteria set for members to qualify for rewards, such as:
- Defining qualifying card transactions (higher yield dividends, ATM fee refunds, cashback programs, etc.)
- Completing a minimum number of ACH or ATM deposits or withdrawals
- Setting minimum use requirements for digital banking
- Requiring eStatements
- Matching rewards cycle with statement cycle
This simple, intuitive member loyalty program allows members to enroll, then efficiently rack up their rewards by conducting normal day-to-day transactions.
Points Rewards, Merchant Loyalty, Charitable Donations
uChoose Rewards is a points-based member loyalty program that allows members to earn points for using their credit union-issued debit or credit cards. This program is able to serve both your consumer and small business members, encourages member retention, and incentivizes debit and/or credit card use.
- Boost transactions
- Increase revenue
- Improve profitability
With over a million redemption options, there’s truly something for everyone. The Merchant Network includes over 8,000 local and regional retailers, along with well-known national chains. You can even add your own business members to the network for free! To further drive usage and points accrual, members have the option of pooling points for faster accumulation toward redemption.
A Loyalty Rewards Solution Exclusively for FIS Credit Customers
For FIS Credit customers, ScoreCard Rewards® is a seamlessly integrated member loyalty rewards solution. Credit unions have the option of offering members the plug-and-play website or a custom website that reflects their own branding. Regardless of the selected interface, members are able to:
- Check point totals
- Browse for rewards
- Redeem points
- See real-time updates
Members are able to select from thousands of merchandise options available through the platform or can save instantly at participating retailers. They also can opt to receive gift cards, cash, charitable awards, digital awards (such as music downloads), or travel options.
For full program details for each of our rewards offerings, please download the product sheet.
Surcharge Free (SURF) ATM Network (Maine Only)
Synergent connects credit unions to the Surcharge Free (SURF) ATM Network, which is the largest of its kind in Maine with over 250 locations. Members save an average of $300 per year on surcharge fees across the state.