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Although the United States is far behind most of the developed world when it comes to contactless payments, the race to catch up is on. With nearly all major credit card issuers offering contactless cards—and with the supply of EMV chips and the capacity to produce them in decline—it’s time for credit unions to plan their… Read more »
Topic: Blog
APEX 2023
October 11-13 brings back the APEX Conference, co-hosted by the Cooperative Credit Union Association and the Credit Union League of Connecticut. We couldn’t be more excited to connect with credit unions from Massachusetts, New Hampshire, Rhode Island, Delaware, and Connecticut there! We are pleased to be an official partner of CCUA and look forward to seeing… Read more »
Employee Spotlight: Shelly Richard, Team Lead – Information Systems – Operations
Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Shelly Richard, Team Lead – Information… Read more »
ATM Safety: Educating Your Members
Living in a highly digital world has ample benefits for members, such as the convenience of managing their money via mobile and online banking through a device that fits in their back pockets. However, with more digital conveniences comes a wider range of factors for your members to consider so they may keep their personal,… Read more »
Employee Spotlight: Elizabeth Davis, Implementation & Training Analyst
Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Elizabeth Davis, Implementation & Training Analyst… Read more »
The Effectiveness of Multichannel Marketing Campaigns
Each day, there are over 3.4 billion touchpoints for every consumer in the world, encompassing the ways contact is made by a brand, which can include, emails, direct mail, advertising, and beyond. This is a figure that has more than doubled in just five years! When strategically approaching your marketing campaigns, do you wonder what… Read more »
Employee Spotlight: Jamison Talkington, Team Lead – Core Conversions & Consulting
Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Jamison Talkington, Team Lead – Core… Read more »
7 Things You Can Do To Prevent Skimming
Skimming is a type of fraud that occurs when a criminal places a device over an existing card reader to record the PIN or card data, which is then transferred to another card to make fraudulent purchases. These illegal devices are often undetectable and can be installed on ATMs, point-of-sale (POS) terminals, or fuel pumps…. Read more »
Employee Spotlight: Ethan Letourneau, Business Development Support Specialist
Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. After initially discovering Synergent through a… Read more »
What You Should Know About Synthetic Identity Fraud
Fraudulent attempts and scams to steal non-public personal information are consistently on the rise, and with an increasingly digital world, they can be more and more challenging to recognize. Scammers are becoming trickier, attempting to seamlessly integrate scams into our day-to-day lives. This means the risk of exposing personal financial information—even unintentionally—grows daily. An increase… Read more »
