The payments landscape is always evolving, always advancing, and always changing. Staying informed about the products and services currently available and those that are on the horizon is essential, but also can be daunting. There’s constantly something new in the FinTech space and it can be difficult to know which products are a flash in… Read more »
Twenty years. It’s hard to believe two decades have passed since that world-altering morning on September 11, 2001. There are a handful of events in recent history where those that lived through them can recall where they were and what they were doing when they happened: the assassinations of President John F. Kennedy and Dr…. Read more »
How familiar are you with the Durbin Amendment? This much buzzed about effort impacts consumers every time they swipe their debit cards. In 2010, the Dodd-Frank Wall Street Reform and Consumer Protection Act was signed into law in response to the effects of the Great Recession. This complex piece of reform legislation created new regulations… Read more »
The core processor is essentially the brain of any credit union. It houses all of the sensitive member data that drives a credit union’s operations. It is the hub of information from which all automated processes and teller-driven transactions are drawn. Synergent is pleased to provide Symitar® Episys® core processing as an outsourced solution to… Read more »
When you think of Skip-A-Pay, does summer come to mind as the right time for this offer? We hope “yes!” is the answer you have! While members have many motivations for wanting to take advantage of a Skip-A-Pay promotion, here are our top five reasons your credit union may wish to offer summer Skip-A-Pay to your members.
Do you know who your members are? (No, this isn’t a trick question!) Each and every member your credit union interacts with in an official capacity should be verified upon initiation of membership and in each subsequent interaction as part of your Member Identification Program (MIP). Not only is this done to ensure that you… Read more »
Do you have a cards program? More than likely, your answer is, “yes, of course.” But what are you doing with the data your members are generating with every tap or swipe of their cards?
Annual meetings usually are dual purpose. They are both a requirement and a time to connect in-person with your staff, board, and membership. At a time where we continue to practice social distancing, in-person meetings may not be an option. What do you do now? Move your annual meeting to an interactive online format. There’s… Read more »
As part of the credit union movement, one of our shared goals is advocacy. Having a 360-degree approach to advocacy covers a wide audience…
Happy New Year! As we ring in 2021, is your marketing plan in place for the year? The new year is here, but it’s not too late to develop a strategic and effective marketing plan for 2021 or make tweaks to best meet your business goals and marketing objectives. Synergent’s Marketing Services team works with… Read more »