Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Felix Ortiz, Senior Desktop Support Specialist… Read more »
Topic: Blog
Managing Vendor Management
(As Seen on CUInsight) – In case you haven’t noticed, vendor management is an ever-increasingly complex task for credit unions and credit union service organizations. Creating and supporting a viable vendor management program is both more important and more difficult today than it has ever been. Increasing regulator focus and audit requirements, a constantly changing… Read more »
The Power of Member Profiling: How Credit Unions Can Transform Marketing Strategies
(As seen on CUInsight) – Credit unions play a unique role in the financial ecosystem, offering members a local community-focused alternative to traditional banking. In an era dominated by data-driven decision-making, credit unions are increasingly able to harness the power of targeted data to enhance their marketing strategies, strengthen member relationships, and drive sustainable growth…. Read more »
Employee Spotlight: Anne Bunker, Customer Service Specialist
Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Anne Bunker, Customer Service Specialist at… Read more »
Coming Soon: Multichannel Notifications for Credit Unions
Sending digital messages sounds simple, but credit unions do not always have access to a streamlined tool to send electronic notices to their members, prospects, dealers, select employer groups, and vendors. Postal notices have slower delivery times than eNotices, and credit unions can’t send one-time eNotices to members and staff. For credit unions that want… Read more »
Employee Spotlight: Ashley Saunders, Product Implementation Analyst
Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Ashley Saunders, Product Implementation Analyst, has… Read more »
Plan Your 2024 Marketing Strategy
Are your plans in place for member communications for 2024? Whether you want a second set of eyes on the marketing plan you’ve prepared or need to get started on your marketing content plan for the year, kickoff 2024 with Synergent. Our Marketing Services team is scheduling consultations to discuss marketing strategies and campaign ideas… Read more »
Top 10 Marketing List for 2024
Where did 2023 go? As we look to ring in a brand-new year, it is a great time to assess the tried-and-true marketing tools and strategies that continue to perform well, along with some new approaches to consider. By analyzing our data and hearing credit union feedback from our partners coast-to-coast, we have pulled together… Read more »
Synergent Recognizes 2023 Employee of the Year
When employees from the Maine Credit Union League and Synergent gathered for the annual company holiday celebration on December 14, Cris Wescott, Interim President/CEO, made an exciting and special announcement to all staff. Every year, one exceptional employee is chosen to receive the distinction of Employee of the Year. This year, the Denis A. Letourneau… Read more »
A Partner Every Step of the Way
As credit unions, you have a lot on your plates. Financial technology is moving at a rapid pace, member expectations continue to grow, and day-to-day operations are vast. At Synergent, we are part of your team. Our focus is on helping you with operational solutions, strategy, training, and support so you can have more time… Read more »