Topic: Blog

Synergent Is Coming to a Tradeshow Near You!

Synergent is on the road! Kicking off in May and over the next few months, members of our team will be attending numerous tradeshows and conventions. Let’s compare calendars and meet up to discuss hosted Jack Henry™ Symitar® core processing, data-driven marketing, payments, digital banking, and consulting solutions. Elevate 24: Maine Credit Union League –… Read more »

Employee Spotlight: Christine Bougie, Senior Business Analyst

Christine Bougie, Senior Business Analyst on Synergent’s Development team, celebrated 30 years with the company this past September. From forming and maintaining deep friendships with colleagues to constantly wanting to learn more about technology, there is never a dull moment for Bougie.

Unraveling Credential Stuffing: A Q&A Guide on Understanding and Preventing It

Recent data breaches have drawn attention to many different types of fraud. The recent announcement made by Roku TV about an identified breach affecting approximately 15,000 users has brought credential stuffing fraud to the forefront. Credential stuffing is the automated insertion of stolen usernames and password pairs (together, a user’s credentials) into a website…

Synergent President Randy Stolp Recently Featured on CUInsight Podcast

In a recent episode of The CUInsight Network podcast, listeners were given to the opportunity to hear directly from Randy Stolp, President of Synergent. The interview was conducted by Lauren Culp, President and CEO of CUInsight, and included questions about Randy’s career journey, who Synergent is as an organization, our commitment to delivering essential solutions… Read more »

Employee Spotlight: Felix Ortiz, Senior Desktop Support Specialist

Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Felix Ortiz, Senior Desktop Support Specialist… Read more »

Managing Vendor Management

(As Seen on CUInsight) – In case you haven’t noticed, vendor management is an ever-increasingly complex task for credit unions and credit union service organizations. Creating and supporting a viable vendor management program is both more important and more difficult today than it has ever been. Increasing regulator focus and audit requirements, a constantly changing… Read more »

The Power of Member Profiling: How Credit Unions Can Transform Marketing Strategies

(As seen on CUInsight) – Credit unions play a unique role in the financial ecosystem, offering members a local community-focused alternative to traditional banking. In an era dominated by data-driven decision-making, credit unions are increasingly able to harness the power of targeted data to enhance their marketing strategies, strengthen member relationships, and drive sustainable growth…. Read more »

Employee Spotlight: Anne Bunker, Customer Service Specialist

Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Anne Bunker, Customer Service Specialist at… Read more »

Coming Soon: Multichannel Notifications for Credit Unions

Sending digital messages sounds simple, but credit unions do not always have access to a streamlined tool to send electronic notices to their members, prospects, dealers, select employer groups, and vendors. Postal notices have slower delivery times than eNotices, and credit unions can’t send one-time eNotices to members and staff. For credit unions that want… Read more »

Employee Spotlight: Ashley Saunders, Product Implementation Analyst

Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Ashley Saunders, Product Implementation Analyst, has… Read more »