Company News

Ten-year Jack Henry™ Symitar^® core agreement supports growth following expanded field of membership approval.

Synergent^® has entered into a ten-year hosted Jack Henry™ Symitar^® core processing agreement with Hartford Federal Credit Union. The credit union also signed five-year agreements for integrated managed services, including digital banking, bill pay, mobile deposit capture, statement processing, check fraud detection, and check printing.

For more than 65 years, Hartford Federal Credit Union has served members in Connecticut. The credit union recently received approval to expand its field of membership and is focused on continued growth and enhanced member service. The credit union is in a period of strategic transformation, strengthening operations and supporting continued growth while maintaining a strong commitment to member service.

“We are focused on building the future of Hartford Federal Credit Union, and that means investing in technology that improves the experience for both our members and our employees.,” said Beth Mazza, President and CEO of Hartford Federal Credit Union. “Our partnership with Synergent and the implementation of the Symitar platform will provide greater efficiency, expanded digital capabilities, and new opportunities to serve our growing membership. As we continue our transformation and expand our reach across Connecticut, this investment and partnership positions us to deliver an even stronger, more innovative credit union experience.”

The agreement also marks a milestone for Synergent, as Hartford Federal Credit Union is set to become the company’s first hosted Symitar core processing partner in Connecticut.

“Hartford Federal Credit Union is entering an important period of growth, and their recent field of membership expansion is a clear reflection of their commitment to reaching more people across Connecticut,” said Tyler Hudson, President of Synergent. “We appreciate the trust they have placed in Synergent and look forward to supporting their team with a mature hosted core environment, integrated services, and the hands-on partnership needed to help them grow with confidence, strengthen their operations, and expand the impact they have across the communities they serve.”

Headquartered in Hartford, Connecticut, Hartford Federal Credit Union serves 16,205 members and holds more than $156 million in assets. Its field of membership is open to individuals who live, work, worship, or attend school in the Capitol, Lower Connecticut River Valley, or Northwest Hills Planning Regions, or the towns of Bethlehem, Bristol, Plymouth, Thomaston, Union, Watertown, and Woodbury, Connecticut.

About Synergent^®

Synergent^® is a credit union-owned managed services provider that has been supporting credit unions since 1971. As a trusted host of Jack Henry™ Symitar^® core processing, Synergent delivers fully integrated solutions across core, payments, technology, and marketing—streamlining operations and helping credit unions focus on serving their members. More than a provider, Synergent acts as a strategic partner, offering end-to-end support from solution selection and implementation to optimization and ongoing service. For more information, visit www.synergentcorp.com or call 800-341-0180.

About Jack Henry & Associates, Inc.™

Jack Henry™ (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. They are an S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For more than 47 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. They empower approximately 7,500 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at www.jackhenry.com.