Technology
Preferred Vendors & Integrations
Synergent excels in providing credit union solutions that seamlessly integrate with a wide range of third-party vendor products.
While not meant to be an exhaustive list, this summary highlights some of the third-party vendors and products we have worked with in our service solution offerings.
Member
Account Opening:
MeridianLink Opening; SymApp, Enhanced Member Application (EMA)
Member Verification:
Symitar OFAC; CBC Innovis; ChexSystems
Address Verification:
jhaAddress Verify
Credit Bureau Retrieval:
Experian; Equifax; TransUnion
Sales, MRM, Profitability:
Account Cross Sell (ACS); RefiAnalyzer; Relationship Profitability Manager (RPM); JH Synapsys
Account Onboarding
Member Account Onboarding:
Digital Onboarding
Chat & Artificial Intelligence
Chat And AI Service Providers:
Interface.ai; Boost.ai; Eltropy
Loan Servicing
Consumer Servicing:
Jack Henry™ Symitar®
Mortgage Servicing:
Jack Henry™ Symitar®; CUSO Mortgage; FICS Mortgage Servicer
Commercial Servicing:
FICS
Loan Support
Collections:
Jack Henry™ Symitar®
Collateral Management:
Jack Henry™ Symitar®; Allied CPI; State National CPI; SWBC CPI; FDI Collateral Manager
Credit Bureau Reporting:
Experian; Equifax; Innovis; TransUnion
IRA Management
IRA Servicing:
Superior IRA & HSA; Ascensus Interface
Loan Origination
Consumer Origination:
MeridianLink Consumer; SymApp, Enhanced Loan Application (ELA)
Mortgage Origination:
MeridianLink Mortgage; FICS Loan Producer
Internet Lending:
MeridianLink One; PSCU Total Member Care, QCash
Buy Now, Pay Later:
equipifi
Dispute Management
Dispute Management:
Centrix; Finboa
Payments & Processing
Item Processing:
Synergent Payment Services; any draft processor
Faster Payments:
JHA PayCenter, RTP Receive, Zelle®
Non-Check Batch Processing:
Fed ACH; various payroll
Electronic Transfers/Wires:
Jack Henry™ Symitar®
Check Ordering:
Harland Clarke American; Harland Liberty; Deluxe
Direct Banking
Online Account Opening:
MeridianLink Portal; PSCU Total Member Care; Access Softek OAO
Online Banking:
Banno; Alkami; Access Softek Morpheus; Malauzai; Digital Insight; Funds Xpress; Cavion; ORCC
Telebanking:
JHA iTalk; Fiserv Maxxar
Bill Pay:
iPay Solutions; Payrailz, PSCU; ORCC; FIS; CheckFree (Fiserv)
Mobile Banking:
Access Softek MFM; Banno; Alkami
Financial Management
General Ledger:
Jack Henry™ Symitar®; Prologue; IPS Sendero; Wisdom; FDI (Harland)
Asset Liability Management:
PROFITstar; BRICK; CUPRO; Eascorp; Farin Foresight; First Empire; IPS Sendero Vantage
Budgeting:
Jack Henry™ Symitar®; PROFITstar
Accounts Payable:
Jack Henry™ Symitar®
Cash Logistics:
CETO
Data Management
Reporting:
Advanced Reporting for Credit Unions (ARCU); EasyWriter
Warehouse & Dashboards:
Advanced Reporting for Credit Unions (ARCU)
Real-Time Integration:
SymXchange
Backup & Replication:
Symitar® Failover
Job Scheduler:
SMA OpCon
Digital Marketing:
Banno; DeepTarget
Fraud Detection:
Verafin Early Warning System, Advanced Fraud Solutions
CRM:
HubSpot
ATM & Debit Cards
Real Time Transactions/Maintenance:
Synergent Payment Services; Fiserv EFT; Vantiv; FIS
Plastic Ordering:
Fiserv Output Solutions; EFT Source; Vantiv; Datacard; Output Solutions
Instant Issue:
EFT Source; CPI Card (Card@Once); AB Note; TRISM; Entrust Datacard
Credit Cards
Processing:
Synergent Payment Services; Fiserv; FIS; JHA Payment Processing Solutions
Statements & Notices
Statements & eStatements:
Synergent Marketing Services; Synergent Enhanced Statements
Notices:
Synergent Marketing Services
Teller Automation
Cash Dispenser/Recycler:
Kinective/Cash Automation; Talaris; Diebold; NCR; Twin Safe
Item Capture:
VSoft; Ensenta (Mobile/ATM)
Shared Branching:
CO-OP Shared Branch Surcharge-Free ATM Network
Document Management
ECM, Cold, Archiving:
Synergy
Remote Signature:
DocuSign
Forms:
TruStage; SymForm; ConMar; Oaktree; Wolters Kluwer
Cloud & Managed Services
Managed Security, Cloud Servers, Network Monitoring, Data Storage, Enterprise Integration:
Reliable Networks
Telecom
Hosted Fax And Pbx Phone Systems, Colocation, Website Hosting, Wide Area Networking (Wan), Local Area Networking (Lan), Sitelink IP:
OTT Communications