Synergent Blog
Employee Spotlight: Chantel Stevens, Team Lead – Business Analysts
Nov 6, 2025
For 17 years, Chantel Stevens has been a driving force at Synergent, fostering teamwork and delivering impactful results both across the organization and for the credit unions we serve. In her current role as Team Lead for Business Analysts…
Latest Articles
Stablecoins: Bridging Traditional Finance and Digital Innovation
Nov 3, 2025
As digital transformation continues to reshape the financial services landscape, credit unions are paying closer attention to innovations that could redefine how money moves. Among these developments, stablecoins have emerged as a compelling bridge between the reliability of traditional currency and the efficiency of digital assets.
Rising Fraud Sophistication Demands New Collaboration: Addressing Account Takeover Risks
Nov 3, 2025
As the financial landscape evolves, fraudsters continue to adapt by leveraging technology, psychology, and timing to compromise even the most secure systems. One of the fastest growing and most damaging forms of fraud today is account takeover (ATO), where criminals...
Striking the Balance: How Credit Unions Can Strengthen Card Security Without Sacrificing Member Experience
Oct 29, 2025
In today’s digital-first financial landscape, credit unions face an unrelenting challenge: safeguarding members’ accounts while maintaining the seamless, trust-based experience that defines their cooperative identity. Fraudsters are growing more sophisticated, but so...
The ABCs of Faster Payments
Oct 23, 2025
In today’s fast-paced digital economy, the expectation for immediacy is commonplace in our day-to-day lives. And it’s directly impacting how businesses and individuals move money.  Faster payments are no longer something to consider; they’ve become...
Technology
Better Together: How Credit Unions Can Thrive With the Right Managed Services Partner and a Strong Tech Stack
Oct 9, 2025
(As seen on CUInsight) – Let’s face it—running a credit union today ain’t what it used to be. Gone are the days when you could get by with a solid handshake, a local branch, a savings account, and maybe a bowl of lollipops at the teller…
Member Experience: Simplifying Online Account Opening and Lending
Oct 6, 2025
When it comes to loans and deposits, many financial institutions are still using disparate systems. Adding in the burdens of incomplete applications, lengthy submission processes, and the need for manual effort to boost application conversion means a lot of time spent...
From Transactions to Relationships: Your Guide to a Member-First Digital Strategy
Sep 22, 2025
In today’s financial landscape, offering a basic online banking platform isn't enough. Modern credit union members, especially younger generations, expect a seamless, personalized, and engaging digital experience. When this falls short, members may feel disconnected,...
Payments
Stablecoins: Bridging Traditional Finance and Digital Innovation
Nov 3, 2025
As digital transformation continues to reshape the financial services landscape, credit unions are paying closer attention to innovations that could redefine how money moves. Among these developments, stablecoins have emerged as a compelling bridge between the reliability of traditional currency and the efficiency of digital assets.
Striking the Balance: How Credit Unions Can Strengthen Card Security Without Sacrificing Member Experience
Oct 29, 2025
In today’s digital-first financial landscape, credit unions face an unrelenting challenge: safeguarding members’ accounts while maintaining the seamless, trust-based experience that defines their cooperative identity. Fraudsters are growing more sophisticated, but so...
The ABCs of Faster Payments
Oct 23, 2025
In today’s fast-paced digital economy, the expectation for immediacy is commonplace in our day-to-day lives. And it’s directly impacting how businesses and individuals move money.  Faster payments are no longer something to consider; they’ve become...
Marketing
Cultivating Connection: How Strategic Engagement Strengthens Member Loyalty
Oct 21, 2025
Every credit union possesses a unique advantage that well-funded fintechs and large banks find difficult to duplicate: a genuine, personal connection to members. Preserving this differentiation requires more than good intentions; it calls for a deliberate, data-driven…
From Generic to Genuine: How Personalized Marketing Transforms Credit Unions
Sep 25, 2025
In today's competitive financial landscape, credit union marketing directors, CEOs, and product managers face a common, frustrating challenge: generic marketing campaigns that fall flat. You've seen the low ROI, the difficulty in segmenting members, and the inability...
From Transactions to Relationships: Your Guide to a Member-First Digital Strategy
Sep 22, 2025
In today’s financial landscape, offering a basic online banking platform isn't enough. Modern credit union members, especially younger generations, expect a seamless, personalized, and engaging digital experience. When this falls short, members may feel disconnected,...


