Digital Banking White Paper

“Digital banking” is an umbrella term for the processes, services, and transactions credit union members conduct online. This may be via online banking, accessed on a computer or tablet, or via mobile banking, which likely has an app for easy connectivity and usage. It also could encompass newer technologies, such as Interactive Teller Machines (ITMs) and voice banking. Interactions may occur through delivery channels and services that include:

  • Remote Deposit Capture
  • E-Statements
  • Bill Pay
  • New Member Application
  • Lending
  • Electronic Signature
  • Account Transfers
  • Mobile Payments
  • Peer-to-Peer Payments

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