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Gardiner FCU Digital Banking Case Study
Nothing is so constant as change. But even when carefully planned and orchestrated, change is hard. It requires collaboration across many departments, implementation, and clear communication with staff and members alike. Add in an unplanned but necessary change and the stress levels can rise even further. Gardiner FCU, headquartered in Gardiner, Maine, needed to update their Digital Banking system due to the sunset of their existing system. Not only was the product migration required, but they also needed to communicate this change to their members.