One-Time Passcode Product Sheet
In an environment where fraudsters have increasing access to stolen personal information, call center fraud attacks are on the rise. One-Time Passcode (OTP), a component of Call Center Step-Up Authentication, is a service designed to fight call center fraud.
Sending a five-digit OneTime Passcode via text or email can help prevent call center fraud.
- Save call time by skipping knowledge-based ID questions
- Reduce call center fraud
Category: Product Sheet