It feels good to be rewarded. Members have so many choices when selecting their financial institution. Many members belong to multiple financial institutions! Keeping this in mind, how do you find innovative ways to stand out while gaining Primary Financial Institution (PFI) and top of wallet status?
Implementing a member-focused rewards program designed to build strong relationships helps incentivize your credit union’s services.
Rewards Your Way
Synergent Rewards is a turnkey solution that integrates directly with the Symitar® Episys® core processing platform. It rewards members for completing actions each month as defined by your credit union as part of its rewards program. This is a valuable tool in member acquisition, retention, and relationship-building and can increase product usage to achieve PFI designation.
With the ability to be white-labeled, your new rewards program instantly can become part of your brand. Synergent Rewards also empowers you to control the criteria set for members to qualify for rewards. Some examples include:
- Defining qualifying card transactions
- Establishing a minimum number of ACH or ATM deposits or withdrawals
- Setting minimum use requirements for digital banking
- Offering eStatement opt-in incentives
As your credit union’s needs change, the flexibility of Synergent Rewards makes it easy to reconfigure accordingly!
Because this is a highly configurable program, your credit union defines how rewards are given. Rewards could include cash back, ATM fee refunds, higher yield dividends, or any other incentive your credit union wishes to offer.
Set It and Forget It
This simple, intuitive rewards program allows members to enroll and efficiently achieve rewards by conducting normal day-to-day transactions.
Because Synergent Rewards is tied to your Episys core data, no additional servers, third-party file transfers, or end-of-month staff time is required. Synced data flows between Episys and Synergent Rewards, and qualifies member eligibility to post rewards for fulfillment
Connect With Your Members
Coaching members about the rewards available to them and celebrating their rewards success are great touchpoint opportunities for you to connect in a personal way. Keep members engaged and enthusiastic about your credit union via Synergent Rewards!