Topic: Education

4 Reasons to Reward Members

It feels good to be rewarded. Members and potential members have many choices when selecting their primary financial institution. So how can credit unions stand out from the pack? By implementing a member-focused rewards program designed to build strong relationships! 1. It’s All About the Experience Simple and intuitive rewards programs capture member interest. Members… Read more »

Meeting Members Where They Are: Digital Banking

At a time when “social distancing” has become the norm and many credit union lobbies across the country have had to close for the time being, the ability to provide remote access to credit union products and services has never been more important. More and more members have embraced using digital banking to conduct transactions… Read more »

Digital Banking: Meeting Members Where They Are

Consider how we tend to characterize common tasks. We grab our phones. We read the news. We scan social media. We don’t say “digital phone,” “digital news,” or “digital social media.” So why do we refer to digital banking with the term “digital,” when really, it’s just banking? We live in the digital era. But… Read more »

Gearing Up for the Connect User Conference

Synergent is a managed services provider like no other. Not only are we one-stop for credit unions to obtain necessary services, including marketing, digital banking, programming, business intelligence, and core processing, credit unions who partner with Synergent truly become part of a community. Once a year, the whole community is invited to Maine for the… Read more »

1st Annual Connect User Conference Brings the Synergent Family Together

Whether it’s connecting with members, products, services, or vendors, when it comes to credit unions, this is an industry that is 100% dedicated to connecting with people and helping them succeed. At Synergent’s 1st Annual Connect User Conference, the day focused on Synergent staff connecting in person with the credit unions it collaborates with every… Read more »

Is Your Website ADA Compliant?

Title III of the Americans with Disabilities Act (ADA) provides that, “No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases (or leases to) or operates a… Read more »