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Credit union also extends terms for other key product solutions.
Synergent® is pleased to announce that PeoplesChoice CU has signed a new 10-year agreement with Synergent for hosted Jack Henry™ Symitar® core processing. In addition, the credit union has agreed to a new five-year term for Synergent to deliver additional service solutions through Jack Henry, including iPay Consumer Bill Pay™, Opening Act™, and Early Warning®.
“Signing an agreement for 10 years is not a decision we made lightly,” shared Luke Labbe, CEO at PeoplesChoice CU. “But for us, the choice was clear. Synergent is already an extension of our team, and they offer the products and solutions our members need – all under one roof! We are pleased to extend our agreement and strengthen our partnership with them.”
In addition to Jack Henry’s Suite of Services, PeoplesChoice CU signed a five-year agreement with Synergent for both debit card services and Synergent’s Integrated In-House Credit Card Program. This credit card solution fully integrates Fiserv’s credit card gateway program with the Symitar core, resulting in centralized card program management. This solution will offer PeoplesChoice CU and its members’ real-time transaction processing and posting, as well as fraud risk management.
PeoplesChoice CU also will access several other product solutions through Synergent. The credit union signed a five-year agreement for check processing, marketing services, statement processing, and Wycom laser check printing.
“Our team takes great pride in knowing PeoplesChoice CU has faith in what Synergent offers and can bring to the table,” shared Scott Johnsen, Chief Relationship Officer at Synergent. “A decades-long agreement demonstrates how closely we are aligned with one another and reflects what I believe is the Synergent difference.”
PeoplesChoice CU, headquartered in Saco, Maine, has nearly 20,000 members and over $323 million in assets. Its field of membership includes individuals who live, work, or attend school in York and Cumberland Counties, and the immediate family members of PeoplesChoice CU members.
About Synergent®
Founded by credit unions in 1971, Synergent® is a managed services provider that offers state-of-the-art and innovative core processing, along with in-demand payments, technology, and marketing services. As a service-driven and cost-effective host of Jack Henry™ Symitar® core processing, Synergent provides credit unions with the products and services they need to succeed. No matter what the product, our clients can count on Synergent to choose it, install it, integrate it, and help credit unions get the most out of it so they can focus on providing the best service experience possible to their members. For more information on Synergent, please visit www.synergentcorp.com or call 800-341-0180.
About Jack Henry & Associates, Inc.™
Jack Henry™ (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. They are an S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For more than 46 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. They empower approximately 8,000 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at www.jackhenry.com.
