At the most basic level, ‘business intelligence’ can be defined as the tools, processes, and technology used to analyze data in order to make educated, informed business decisions. But, as we all know living in The Digital Age, when it comes to the maintenance and...
White Paper
Making the Right Call: Selecting Your Credit Card Program
Jul 12, 2022 | White Paper
Your credit union’s needs are as unique as your members. Ensuring the right fit for your credit cards program is essential for both member and staff satisfaction.
P2P Payments
Apr 1, 2021 | White Paper
The world of payments is changing more rapidly than ever as a result of consumer demand and the evolution of technology and communication methods. Today’s consumers are using cash and checks less often and are using payment methods that are quick and provide little...
The Importance of Ongoing Training
Mar 26, 2021 | White Paper
The most important asset your company possesses is its human capital. The staff that your credit union employs is the face of your organization, its voice over the phone, and its library of collective knowledge. Much like the Episys Core Processing Platform integrates...
Core Migrations, Conversions, & Mergers
Mar 26, 2021 | White Paper
All member data lives on the core, and everything must connect to it. The core effectively operates as a credit union’s digital brain. Member contact information, personal identifying information, financial data, loans, accounts, preferences, history, interactions,...
Digital Banking
Mar 26, 2021 | White Paper
“Digital banking” is an umbrella term for the processes, services, and transactions credit union members conduct online. This may be via online banking, accessed on a computer or tablet, or via mobile banking, which likely has an app for easy connectivity and usage....
Business Intelligence
Mar 26, 2021 | White Paper
At the most basic level, ‘business intelligence’ can be defined as the tools, processes, and technology used to analyze data in order to make educated, informed business decisions. But, as we all know living in The Digital Age, when it comes to the maintenance and...
Contactless Payments
Jan 13, 2021 | White Paper
Contactless payments are the next evolution in the payments space. Cards have gone from only having a magnetic stripe, to adding an EMV chip, to this latest version with wireless capability to tap and go. Mobile wallets have evolved in that smartwatches and other...