Synergent’s Rebekah Higgins, who was recently promoted to the role of Senior Vice President of Growth and Solutions, was interviewed by CUInsight’s President and CEO, Greg Michlig. He asked Higgins three questions pertaining to a fraud trend that is being seen. She shared information about account takeover fraud, which is an incident that involves someone impersonating another individual. She also shared a scenario illustrating this type of fraud trend in action and steps credit unions can take to prevent this type of fraud.
