As the financial landscape evolves, fraudsters continue to adapt by leveraging technology, psychology, and timing to compromise even the most secure systems. One of the fastest growing and most damaging forms of fraud today is account takeover (ATO), where criminals...
Fraud
Striking the Balance: How Credit Unions Can Strengthen Card Security Without Sacrificing Member Experience
Oct 29, 2025 | Blog, Fraud, Payments
In today’s digital-first financial landscape, credit unions face an unrelenting challenge: safeguarding members’ accounts while maintaining the seamless, trust-based experience that defines their cooperative identity. Fraudsters are growing more sophisticated, but so...
Protecting Your Credit Union in the AI Era: A Guide to Advanced Fraud Prevention
Aug 29, 2025 | Artificial Intelligence, Blog, Fraud
The threat of financial fraud is evolving at an unprecedented pace. For credit unions, the challenge isn't just about managing an increase in volume, but also confronting the escalating sophistication of attacks. From synthetic identity fraud to sophisticated check...
3 Questions with Synergent’s Rebekah Higgins as Seen on CUInsight
Jul 23, 2025 | Blog, Education, Fraud, Partners
Synergent's Rebekah Higgins, who was recently promoted to the role of Senior Vice President of Growth and Solutions, was interviewed by CUInsight's President and CEO, Greg Michlig. He asked Higgins three questions pertaining to a fraud trend that is being seen. She...
Engage, Inform, Protect: How Credit Unions Can Outpace Fraud and Build Member Trust
Jul 8, 2025 | Blog, Fraud, Technology
(As seen on CUInsight) - In the ever-evolving credit union industry, the threat of fraud and cyberattacks remains constant. Keeping your members engaged, informed, and protected is not just an option, it is critical. Your members expect to receive real-time updates,...
Unraveling Credential Stuffing: A Q&A Guide on Understanding and Preventing It
Recent data breaches have drawn attention to many different types of fraud. The recent announcement made by Roku TV about an identified breach affecting approximately 15,000 users has brought credential stuffing fraud to the forefront. Credential stuffing is the automated insertion of stolen usernames and password pairs (together, a user’s credentials) into a website…
New Help for Spotting, Avoiding, and Reporting Scams in Multiple Languages
(From the Federal Trade Commission) - Scammers speak your language. That's why the FTC now takes reports in multiple languages. To report in Mandarin, Tagalog, Vietnamese, French, Arabic, Korean, Russian, Portuguese, Polish, and many other languages, call the FTC at...
ATM Safety: Educating Your Members
Aug 15, 2023 | Blog, Fraud, Payments, Technology
Living in a highly digital world has ample benefits for members, such as the convenience of managing their money via mobile and online banking through a device that fits in their back pockets. However, with more digital conveniences comes a wider range of factors for...
7 Things You Can Do To Prevent Skimming
Skimming is a type of fraud that occurs when a criminal places a device over an existing card reader to record the PIN or card data, which is then transferred to another card to make fraudulent purchases. These illegal devices are often undetectable and can be...
What You Should Know About Synthetic Identity Fraud
Fraudulent attempts and scams to steal non-public personal information are consistently on the rise, and with an increasingly digital world, they can be more and more challenging to recognize. Scammers are becoming trickier, attempting to seamlessly integrate scams...
Synergent’s Rebekah Higgins to Give Fraud Presentation at New England Financial Executive Council Event
Apr 5, 2023 | Blog, Fraud, Payments
The New England Financial Executive Council (NEFEC) has announced the date for its spring conference. Council members will come together in Portsmouth, New Hampshire, on May 12 from 9:00 am – 2:00 pm. The event will feature Rebekah Higgins, Synergent Vice President –...
5 Ways to Prevent BIN Attacks
Feb 21, 2023 | Blog, Fraud, Payments, Security
Along with the convenience of making purchases online comes eCommerce fraud. Unfortunately, the United States leads the world in this type of fraud, representing 33.6% of global losses in 2019 alone. Global losses are projected to increase to $38.5 billion by 2027. ...






