Building Operational Resilience in Credit Union Technology (As Seen on CU Management, Powered by CUES) - For decades, technology reliability in financial services has largely been measured through uptime, with 99.999% availability, or “five nines,” considered the gold...
Blog
The Trust Gap: How Marketing Builds Confidence Before a Member Ever Applies
Nov 6, 2026 | Blog, Marketing, Partners
(As Seen on CUInsight) - People want proof before they place their trust in a financial institution. How trust is established and maintained looks different than it used to, though the tenets of it are still the same. Credit unions need to listen to members, be part...
6 Ways to Turn Your Credit Union’s Goals into Progress
Oct 28, 2026 | Blog, Strategic Planning, Tactical Planning
Sometimes, just getting started is the hardest part. How many times have you sat down to tackle your to-do list, only to look up and realize that half the day is gone? And before you know it, it's time to call it a day. (Where did those hours go?!) If you don’t make...
The Synthetic Voice Trap: Moving Beyond Acoustic Trust in Financial Operations
Oct 7, 2026 | Blog, Cybersecurity, Security
(As Seen on CUInsight) - For years, credit unions relied on a simple, effective security check: personal familiarity. When a member called to initiate a large wire transfer, a member service representative (MSR) could confirm their identity by the sound of their voice...
7th Annual Campaign for Ending Hunger $100,000 Challenge Runs Through October
Oct 1, 2026 | Blog, Ending Hunger, Social Responsibility
The 7th Annual Maine Credit Unions’ Campaign for Ending Hunger Challenge is underway! Throughout the month of October, the Campaign is working to raise $100,000 to help provide funding for 200,000 healthy meals across our home state of Maine. Anyone can donate,...
Before You Launch: How Credit Unions Can Measure Marketing Success
Oct 1, 2026 | Blog, Marketing, Member Engagement
Running a marketing campaign is no easy feat. The sheer volume of data and consideration that goes into everything—from whether or not to include an offer to timing, messaging, tactics, flight length, user journey, and the socioeconomic considerations of the intended...
IRS Electronic Filing Is Changing: Are You Ready?
Sep 17, 2026 | Blog, Technology
A significant change is coming to the way all financial institutions electronically file information returns with the IRS. Beginning with Tax Year 2026 filings, which will be submitted in calendar year 2027, the IRS will retire its legacy Filing Information Returns...
Bridging the Gap Between Technology and Trust: Helping Credit Unions Choose the Right Innovations
Sep 9, 2026 | Blog, Core Processing, Partners, Technology
(As Seen on CUInsight) - Credit unions have more technology options available than ever before. Digital banking platforms, faster payments, fraud prevention tools, artificial intelligence, automation, and data solutions all promise to improve efficiency and create a...
Employee Spotlight: Sharon Seger, Senior Check Processing Specialist
Sep 9, 2026 | Blog, Check Processing, Employee Spotlight
Synergent’s mission is to “help credit unions succeed and improve the financial lives of their members.” In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your...
How to Review Your Digital Marketing Foundation
Though it feels like the theme every year, 2026 has truly shown us that the speed of change continues to accelerate. As marketers, we need to be responsible for being content creators, analysts, strategists, member experience experts, event managers... all the things....
Welcome Melanie Moore, VP of Marketing Strategy & Solutions at Synergent
Sep 1, 2026 | Blog, Marketing, Synergent Updates
We are thrilled to welcome Melanie Moore to our team as our new Vice President of Marketing Strategy & Solutions! In this newly created role, Melanie will bring together our Corporate Marketing and Marketing Solutions teams, helping us provide credit unions with...
Recap: 2026 Synergent Connect Conference
Aug 14, 2026 | Blog, Conference/Workshop, Core Processing, Education, Marketing, Partners, Payments, Synergent Updates, Technology
Portland, Maine (August 10-11, 2026) - The 2026 Synergent Connect Conference welcomed over 150 credit union professionals representing 48 credit unions from across the country to Portland, Maine, for two days of learning, conversation, and connection. Attendees...













