Every credit union possesses a unique advantage that well-funded fintechs and large banks find difficult to duplicate: a genuine, personal connection to members. Preserving this differentiation requires more than good intentions; it calls for a deliberate, data-driven…
Today, on International Credit Union Day, I am honored to pause and celebrate the vital role credit unions play in the lives of millions of people. This day is a chance to reflect on our shared purpose, recommit to the mission that unites us…
(As seen on CUInsight) – Let’s face it—running a credit union today ain’t what it used to be. Gone are the days when you could get by with a solid handshake, a local branch, a savings account, and maybe a bowl of lollipops at the teller…
Managing your credit union's payments shouldn't be a constant headache. But if you're like many financial leaders, you're likely working with a different vendor for every payment channel—credit cards, debit cards, mobile wallets, and more. This fragmented approach...
(As Seen on CU Management, Powered by CUES) - In an era where digital trust is paramount, credit unions and Credit Union Service Organizations (CUSOs) face growing pressure to secure their data, systems, and member relationships. Cybersecurity breaches, third-party...
(As seen on CUInsight) - We live in a world of instant answers, automated processes, and endless new tools. But for credit unions, and those of us who serve them, success still comes down to something timeless: strong relationships. The best partnerships aren’t built...
Save the Date! 2026 Synergent Connect Conference August 10-11, 2026Â |Â Portland, Maine We can't wait to see you! Mark your calendar for the next Synergent Connect Conference. The agenda, speaker information, lodging details, and more will be shared as the information...
(As seen on CUInsight) - When it comes to building lasting partnerships, consistent and intentional communication is everything. And yet, it’s easy for communication to become reactive—only reaching out when something has gone wrong, or a contract needs to be renewed....
Synergent's Rebekah Higgins, who was recently promoted to the role of Senior Vice President of Growth and Solutions, was interviewed by CUInsight's President and CEO, Greg Michlig. He asked Higgins three questions pertaining to a fraud trend that is being seen. She...
Members of the Synergent team will be at numerous conferences over the next few months. Planning to attend, too? Let’s compare calendars and meet up to discuss hosted Jack Henry™ Symitar® core processing, data-driven marketing, payment solutions, digital banking, and...
As we approach International Credit Union Day on October 17, I want to take a moment to reflect on the incredible impact the credit union movement has on people and communities around the world. This day gives us the opportunity to celebrate the values of cooperation,...
This October is the 20th year commemorating Cybersecurity Awareness Month. "Since 2004, the President of the United States and Congress have declared the month of October to be Cybersecurity Awareness Month, a dedicated month for the public and private sectors to work...
