Synergent Connect 2024
Thanks to all who joined us in Portland, Maine, on August 26 and 27! We hope to see you again at next year's conference.
Learn about the Synergent Advantage
Discover a holistic approach that meets the unique challenges your credit union faces every day. Synergent provides exceptional service that allows your credit union staff to focus on what they do best: improving the financial lives of their members and serving their communities.
Oct 23, 2023 | Blog, Credit Cards, Debit Cards, Payments, Security
3D Secure is a trusted protocol that connects digital merchants and financial institutions at the time of online checkout. Digital transactions have become commonplace. With most cardholders completing transactions online, implementing strong, effective tools to...
Feb 21, 2023 | Blog, Fraud, Payments, Security
Along with the convenience of making purchases online comes eCommerce fraud. Unfortunately, the United States leads the world in this type of fraud, representing 33.6% of global losses in 2019 alone. Global losses are projected to increase to $38.5 billion by 2027. ...
Jan 23, 2023 | Blog, Credit Cards, Debit Cards, Interchange, Payments, Security
Regulation II impacts every financial institution in the United States. While it was enacted to prevent debit transaction interchange fees from being unreasonable, it has had a significant impact on those who rely on interchange income as part of their revenue. On...
Feb 8, 2022 | Blog, Employee Spotlight, Security
Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our new monthly Employee Spotlight series, we will feature one of our dedicated staff members to help you get to know the people who are working as an extension...
Nov 8, 2021 | Blog, Consulting, Payments, Security
Part of preventing fraud is staying informed and staying one step ahead of fraudsters. Whether we’re looking at account takeover, new account fraud, or transactional fraud, attacks are on the rise. According to Lexis Nexis: Account takeover fraud is up 72%...
Oct 12, 2021 | Blog, Proposed Legislation, Security
As member-owned cooperatives, credit unions are different. But a much-discussed proposal that is being considered by Congress would negatively impact all types of financial institutions and their members/customers, but especially credit unions and small community...
Sep 30, 2021 | Blog, Consulting, Payments, Security
Did you know that credit unions across the country have suffered substantial losses due to counterfeit checks drawing funds from home equity lines of credit (HELOCs)? Fraudsters are obtaining these funds leveraging various tactics. Counterfeit HELOC checks and...
May 10, 2021 | Blog, Payments, Security, Technology
Do you know who your members are? (No, this isn’t a trick question!) Each and every member your credit union interacts with in an official capacity should be verified upon initiation of membership and in each subsequent interaction as part of your Member...
Nov 30, 2020 | Blog, Payments, Security
The paper check. While it cannot be disputed that there has been a significant shift in preferred ways to pay to being digital, to date, no method of payment has ever gone away. Checks remain a key tool in transferring money from one person or business to another and...
Synergent takes innumerable actions on any given day to protect you and your members against security risks and ensure system reliability. These efforts range from network maintenance and system monitoring to actively mitigating attacks. Synergent’s actions to protect...
As your trusted managed services provider, Synergent is always working to make sure your member data remains safe and secure. We invest significant amounts of time, money, and resources identifying and leveraging the best fintech available to protect member data and...
Sep 21, 2018 | Blog, Business Continuity, Partners, Security
Hope for the best, but prepare for the worst. When drafting a business continuity and disaster recovery plan, the hope is that the plan never has to be used. But when disaster strikes, and it needs to be used, and it is successful, it’s the best story you’ll never...