This October is the 20th year commemorating Cybersecurity Awareness Month. "Since 2004, the President of the United States and Congress have declared the month of October to be Cybersecurity Awareness Month, a dedicated month for the public and private sectors to work...
Security
3D Secure and One-Time Passcode Upgrades
Oct 23, 2023 | Blog, Credit Cards, Debit Cards, Payments, Security
3D Secure is a trusted protocol that connects digital merchants and financial institutions at the time of online checkout. Digital transactions have become commonplace. With most cardholders completing transactions online, implementing strong, effective tools to...
5 Ways to Prevent BIN Attacks
Feb 21, 2023 | Blog, Fraud, Payments, Security
Along with the convenience of making purchases online comes eCommerce fraud. Unfortunately, the United States leads the world in this type of fraud, representing 33.6% of global losses in 2019 alone. Global losses are projected to increase to $38.5 billion by 2027. ...
What You Need to Know: Reg II Changes
Jan 23, 2023 | Blog, Credit Cards, Debit Cards, Interchange, Payments, Security
Regulation II impacts every financial institution in the United States. While it was enacted to prevent debit transaction interchange fees from being unreasonable, it has had a significant impact on those who rely on interchange income as part of their revenue. On...
Employee Spotlight: Diana Thurston, AVP of Enterprise Risk Management
Feb 8, 2022 | Blog, Employee Spotlight, Security
Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our new monthly Employee Spotlight series, we will feature one of our dedicated staff members to help you get to know the people who are working as an extension...
9 Best Practices to Prevent Payments Fraud
Nov 8, 2021 | Blog, Consulting, Payments, Security
Part of preventing fraud is staying informed and staying one step ahead of fraudsters. Whether we’re looking at account takeover, new account fraud, or transactional fraud, attacks are on the rise. According to Lexis Nexis: Account takeover fraud is up 72%...
Proposed IRS Reporting Provisions: What You Need To Know
Oct 12, 2021 | Blog, Proposed Legislation, Security
As member-owned cooperatives, credit unions are different. But a much-discussed proposal that is being considered by Congress would negatively impact all types of financial institutions and their members/customers, but especially credit unions and small community...
What You Can Do to Prevent HELOC Fraud At Your Credit Union
Sep 30, 2021 | Blog, Consulting, Payments, Security
Did you know that credit unions across the country have suffered substantial losses due to counterfeit checks drawing funds from home equity lines of credit (HELOCs)? Fraudsters are obtaining these funds leveraging various tactics. Counterfeit HELOC checks and...
5 To-Dos For Your Member Identification Program
May 10, 2021 | Blog, Payments, Security, Technology
Do you know who your members are? (No, this isn’t a trick question!) Each and every member your credit union interacts with in an official capacity should be verified upon initiation of membership and in each subsequent interaction as part of your Member...
Smart Alerts for Real-Time Fraud Monitoring
Nov 30, 2020 | Blog, Payments, Security
The paper check. While it cannot be disputed that there has been a significant shift in preferred ways to pay to being digital, to date, no method of payment has ever gone away. Checks remain a key tool in transferring money from one person or business to another and...
Protecting Member Data From Third-Party Aggregator Services
Synergent takes innumerable actions on any given day to protect you and your members against security risks and ensure system reliability. These efforts range from network maintenance and system monitoring to actively mitigating attacks. Synergent’s actions to protect...
Protecting Your Personal Information is Our Top Priority
As your trusted managed services provider, Synergent is always working to make sure your member data remains safe and secure. We invest significant amounts of time, money, and resources identifying and leveraging the best fintech available to protect member data and...