Outsourcing Your Core

Times have changed. New York may be the city that never sleeps, but credit unions and the services that they offer don’t either. No longer leading 9-to-5 institutions, credit union executives know that today’s members want access to services 24/7. These services are often delivered through mobile or desktop apps. Meeting these demands requires tech… Read more »

Partnering with Symitar for Service Through Technology

“Simplify for the member, improve the experience for the member,” recently stated Symitar CEO Ted Bilke in an interview with Credit Union Magazine. Using technology in order to provide the best service to members is what Synergent seeks to accomplish every day. Partnering with Synergent means that credit unions are able to access the power… Read more »

Todd Mason Selected as New Synergent CEO

The Maine Credit Union League and Synergent Boards have selected Todd Mason to lead the organizations as their President/CEO. Last year, current President/CEO John Murphy announced his plans to retire this June following 44 years of service to credit unions, including 25 years as the President/CEO of the Maine Credit Union League and Synergent. Mason is… Read more »

Welcome to the Nerve Center

“Synergent, as any data core provider, it’s the nerve center. We can’t do a fraction of what we do unless we’ve got a good partner in that area. So far, I must say that I am extremely pleased…” Bob Burrow, President/CEO, Bayer Heritage FCU Welcome to the Synergent nerve center, the Westbrook Data Center.  Join Technology… Read more »

Are your members using Shared Branching?

Are your credit union members using Shared Branching? Do they know how convenient and easy it is to use, whether they are just across town or having a winter break adventure across the country? With Shared Branching, members are able to make deposits, withdrawals, transfers, or loan payments at any participating credit union like it… Read more »

Stretch your Marketing Dollars with TDM

Operating in today’s Information Age, credit unions are uniquely positioned to leverage the data they already possess. Data mining is the process of analyzing member data from different angles, then summarizing it into useful information to support your business objectives. Companies around the globe are harnessing the power of their data – some even purchase… Read more »

Data Mining Campaign Featured on CreditUnions.com

In 2016, Northern CU in Watertown, NY, partnered with Synergent Direct Marketing Services to launch a cost effective ACH data mining campaign. Running two phases of the campaign, their ACH auto loan recapture program brought in about $2.2 million in additional auto loans. “Marketing budgets are contingent [upon results] and can be trim,” shared Alexa… Read more »

New Year’s Resolutions – Cybersecurity

How often do you think about cybersecurity at your credit union? We hope your answer is “all the time!” FinTech is always changing, always evolving, and along with that evolution comes the necessity to ensure that member data is safe and secure. As we say farewell to 2016 and welcome in the start of a… Read more »

Doing Your Due Diligence Just Got Easier

In business and beyond, we expect that our digital experiences will be seamless. From the latest apps on our smartphones to mobile banking platforms that tie to corresponding online banking websites and features such as mobile deposit capture, the multi-faceted offerings that are expected are generated by numerous, disparate vendors. How can credit unions effectively… Read more »

Synergent is Thankful

Synergent is different. We are a credit union-owned FinTech company that works only with credit unions and provides access to Symitar’s Episys Core Processing in a service bureau environment. But what does that mean to the 150 men and women who work at Synergent, who are dedicated to fulfilling our mission of promoting the growth… Read more »