Consumers will need to access Zelle® through their credit union or other financial institution. Zelle® is a popular peer-to-peer (P2P) payments platform that is used by over 2,200 financial institutions, and it is not going away! They have made the decision to focus...
Payments
Synergent’s Rebekah Higgins to Speak at New England Financial Executives Council Fall Event
Oct 8, 2024 | Blog, Conference/Workshop, Payments
The New England Financial Executives Council (NEFEC) has announced that its Fall Education Event 2024 will take place on November 8 at the DoubleTree by Hilton in Manchester, New Hampshire. Synergent’s Rebekah Higgins is slated to be one of three presenters at this...
Accel Network to Allow Cannabis-Related Card Transactions
Sep 24, 2024 | Blog, Debit Cards, Payments
Synergent is pleased to announce that our partner, the Accel Network, is the first and currently only U.S. debit network that will allow cannabis merchants to accept payments for the purchase of cannabis and cannabis products in states where it is legal. A beta...
Building Business Membership
Jun 28, 2024 | Blog, Education, Payments, Technology
Local small- to medium-sized businesses are an untapped member segment for countless credit unions. As the gap in technology between credit unions and banks has begun to evaporate…
A Partner Every Step of the Way
Dec 19, 2023 | Blog, Consulting, Marketing, Partners, Payments, Social Responsibility, Technology
As credit unions, you have a lot on your plates. Financial technology is moving at a rapid pace, member expectations continue to grow, and day-to-day operations are vast. At Synergent, we are part of your team. Our focus is on helping you with operational solutions,...
3D Secure and One-Time Passcode Upgrades
Oct 23, 2023 | Blog, Credit Cards, Debit Cards, Payments, Security
3D Secure is a trusted protocol that connects digital merchants and financial institutions at the time of online checkout. Digital transactions have become commonplace. With most cardholders completing transactions online, implementing strong, effective tools to...
Recap: Connect Conference Focuses on Partnership
Sep 29, 2023 | Blog, Faster Payments, Marketing, Partners, Payments, Technology
We had a great time seeing credit union partners from across the country for this two-day event that was packed with valuable information presented by industry-renowned speakers and subject matter experts. Credit union staff members had the opportunity to learn about...
Q&A: Contactless Cards
Sep 25, 2023 | Blog, Contactless Cards
Although the United States is far behind most of the developed world when it comes to contactless payments, the race to catch up is on. With nearly all major credit card issuers offering contactless cards—and with the supply of EMV chips and the capacity to produce...
APEX 2023
Sep 11, 2023 | Blog, Core Processing, Data Mining, Marketing, Partners, Payments, Technology
October 11-13 brings back the APEX Conference, co-hosted by the Cooperative Credit Union Association and the Credit Union League of Connecticut. We couldn’t be more excited to connect with credit unions from Massachusetts, New Hampshire, Rhode Island, Delaware, and...
ATM Safety: Educating Your Members
Aug 15, 2023 | Blog, Fraud, Payments, Technology
Living in a highly digital world has ample benefits for members, such as the convenience of managing their money via mobile and online banking through a device that fits in their back pockets. However, with more digital conveniences comes a wider range of factors for...
Contactless Plastics: Is Now the Time?
Apr 13, 2023 | Blog, Contactless Cards, Credit Cards, Debit Cards, Payments
The number of payment options available to consumers continues to increase, and consumers continue to choose credit and debit cards as their preferred methods of payment. This is good news for credit unions: Not only do cards strengthen the overall member...
Faster Payments: RTP® Receive Is Now Available!
Apr 9, 2023 | Blog, Faster Payments, Payments
It’s hard to believe that the RTP® Network just celebrated its 5-year anniversary! This real-time payments system, operated by The Clearing House and administered to Synergent customers through the JHA PayCenter umbrella, has grown rapidly and processed 49 million...