Topic: Payments

Coming Soon: Zelle®

Zelle® is a fast, safe, and easy-to-use tool for completing person-to-person (P2P) payments. Falling under the JHA PayCenter umbrella that connects credit unions to Faster Payments, this product helps credit unions meet and exceed member expectations! Zelle. This is how money moves®. Imagine your favorite band has a concert coming up that you and five… Read more »

Southbridge Credit Union Signs a Ten-Year Renewal with Synergent to Host Symitar’s Episys Core Processing Platform

Synergent is pleased to announce that Southbridge Credit Union has renewed its agreement with Synergent for hosted Symitar® Episys® core processing. The new contract extends Synergent’s partnership with Southbridge Credit Union for ten years. “We value the relationship we have developed with Synergent’s team and the expertise they provide,” said Kate Roy, President at Southbridge… Read more »

6 Ways To Grow Your Credit Card Program

Credit cards are not new, and they have become ubiquitous. Having a robust credit card program that exceeds member expectations is a primary driver in making credit unions stand out from the competition. With credit cards being one of the most profitable products offered by any financial institution, focusing on growing credit card programs needs… Read more »

5 Reasons for Credit Unions to Offer Instant Issuance

Your members are on-the-go and have many options in accessing their accounts. Whether they conduct most of their business through digital banking or routinely use a digital wallet, they may not be visiting their local credit union branch in-person very often. Ensuring their experience is positive and memorable has never been more important. Instant Issuance… Read more »

Coming Soon: JHA PayCenter

JHA PayCenter is an umbrella program that allows credit unions to offer services for members to send and receive real-time payments. This includes Zelle and The Clearing House RTP® solutions for account-to-account, business-to-consumer, consumer-to-business, and business-to-business transactions. Participate in new services for payroll and insurance disbursements Offer real-time payment solutions through the RTP® Network Provide… Read more »

Genesee Valley FCU Renews Agreement With Synergent for Multiple Service Solutions

Synergent is pleased to announce that Genesee Valley FCU of Geneseo, NY, has signed a new seven-year agreement with Synergent to provide and support the credit union’s most critical operational and member-facing services, including the Symitar® Episys® core processing system. Genesee Valley’s renewal with Synergent also includes integrated debit cards through Fiserv and mobile banking… Read more »

9 Best Practices to Prevent Payments Fraud

Part of preventing fraud is staying informed and staying one step ahead of fraudsters. Whether we’re looking at account takeover, new account fraud, transactional fraud, attacks are on the rise. According to Lexis Nexis: Account takeover fraud is up 72% year-over-year 1 in 7 new accounts are fraudulent Mobile device fraud attacks are up 48%… Read more »

What You Can Do to Prevent HELOC Fraud At Your Credit Union

Did you know that credit unions across the country have suffered substantial losses due to counterfeit checks drawing funds from home equity lines of credit (HELOCs)? Fraudsters are obtaining these funds leveraging various tactics. Counterfeit HELOC checks and counterfeit checks drawn on member checking accounts funded by unauthorized advances are a couple of examples. Often,… Read more »

Faster Payments

The payments landscape is always evolving, always advancing, and always changing. Staying informed about the products and services currently available and those that are on the horizon is essential, but also can be daunting. There’s constantly something new in the FinTech space and it can be difficult to know which products are a flash in… Read more »