Topic: Payments

COVID-19: Emerging Trends in Consumer Spending

The coronavirus pandemic continues to have a significant impact on consumer spending behavior and some noteworthy trends are emerging. Not surprisingly, March spending weakness continued into April, with the decline from March to April lower than the decline observed from February to March. Analysis shows that year-over-year consumer spending decelerated from -17.4% in March, to… Read more »

Contactless Cards Reduce Payment Terminal Touchpoints

When an essential trip to the store is necessary, consumers want a touch-free shopping experience. Actually, they need a touch-free shopping experience, specifically at the payment terminal. Contactless cards can provide this with their tap and go functionality. As consumers look for new ways to conduct transactions without touching common surfaces, interest in contactless payments… Read more »

SWBC Payments Helps Members Transact Remotely

Credit unions and their members have had to adjust to a new normal. With the majority of branch lobbies closed due to social distancing, remote solutions are being sought and used as a necessity to continue completing transactions during the COVID-19 pandemic. Is your credit union able to process card or ACH payments quickly and… Read more »

SWBC Payments

Credit unions continue to grow in the indirect lending market, but despite how straightforward accepting payments may sound, this comes with operational challenges as to how these loans are serviced to best meet member needs. Specifically, how can card or ACH payments quickly and efficiently be processed? Members are used to fast, easy, card-based transactions…. Read more »

Synergent Completes Successful Core Conversion for Credit Union of Atlanta

  Synergent is pleased to announce that effective February 3, Credit Union of Atlanta completed its conversion to Synergent to host the Symitar® Episys® core processing platform. In 2019, the credit union also signed agreements with Synergent for bill pay, mobile deposit capture, mobile banking, online banking, statement processing, and electronic check signing. “The Synergent… Read more »

Contactless Cards

Remember the clunky, manual carbon copy credit card machines? We’ve come a long way, and payments continue to grow, shift, and evolve. Swiping a mag strip was customary for many years, then “chip and dip” came along for chip cards. The next evolution is here: contactless cards. No swiping, no dipping—just tap and go! The Pros… Read more »

Gearing Up for the Connect User Conference

Synergent is a managed services provider like no other. Not only are we one-stop for credit unions to obtain necessary services, including marketing, digital banking, programming, business intelligence, and core processing, credit unions who partner with Synergent truly become part of a community. Once a year, the whole community is invited to Maine for the… Read more »

1st Annual Connect User Conference Brings the Synergent Family Together

Whether it’s connecting with members, products, services, or vendors, when it comes to credit unions, this is an industry that is 100% dedicated to connecting with people and helping them succeed. At Synergent’s 1st Annual Connect User Conference, the day focused on Synergent staff connecting in person with the credit unions it collaborates with every… Read more »