Topic: Technology

Meeting Members Where They Are: Digital Banking

At a time when “social distancing” has become the norm and many credit union lobbies across the country have had to close for the time being, the ability to provide remote access to credit union products and services has never been more important. More and more members have embraced using digital banking to conduct transactions… Read more »

SWBC Payments

Credit unions continue to grow in the indirect lending market, but despite how straightforward accepting payments may sound, this comes with operational challenges as to how these loans are serviced to best meet member needs. Specifically, how can card or ACH payments quickly and efficiently be processed? Members are used to fast, easy, card-based transactions…. Read more »

Synergent Completes Successful Core Conversion for Credit Union of Atlanta

  Synergent is pleased to announce that effective February 3, Credit Union of Atlanta completed its conversion to Synergent to host the Symitar® Episys® core processing platform. In 2019, the credit union also signed agreements with Synergent for bill pay, mobile deposit capture, mobile banking, online banking, statement processing, and electronic check signing. “The Synergent… Read more »

Digital Banking: Meeting Members Where They Are

Consider how we tend to characterize common tasks. We grab our phones. We read the news. We scan social media. We don’t say “digital phone,” “digital news,” or “digital social media.” So why do we refer to digital banking with the term “digital,” when really, it’s just banking? We live in the digital era. But… Read more »

Synergent Expands Partnership with Jack Henry & Associates, Inc.

Synergent to Add Banno Digital Banking Platform to Its Suite of Credit Union Services Synergent is pleased to announce it has expanded its partnership with Jack Henry & Associates, Inc.® to provide the Banno digital banking platform. Jack Henry will provide Synergent’s credit unions a safe, easy-to-use platform to help members manage their accounts at… Read more »

Gearing Up for the Connect User Conference

Synergent is a managed services provider like no other. Not only are we one-stop for credit unions to obtain necessary services, including marketing, digital banking, programming, business intelligence, and core processing, credit unions who partner with Synergent truly become part of a community. Once a year, the whole community is invited to Maine for the… Read more »

Business Intelligence: What Has Your Data Done for You Lately?

It’s 9 am. Even if you don’t fancy yourself a techie, what have you done so far today? If your morning routine includes text/email/social media from your smartphone, watching the morning show live through your streaming app of choice, paying for coffee with something other than cash, and driving to the office without stopping at… Read more »

1st Annual Connect User Conference Brings the Synergent Family Together

Whether it’s connecting with members, products, services, or vendors, when it comes to credit unions, this is an industry that is 100% dedicated to connecting with people and helping them succeed. At Synergent’s 1st Annual Connect User Conference, the day focused on Synergent staff connecting in person with the credit unions it collaborates with every… Read more »