Top Ten Marketing List for #2021

Happy New Year! As we ring in 2021, is your marketing plan in place for the year? The new year is here, but it’s not too late to develop a strategic and effective marketing plan for 2021 or make tweaks to best meet your business goals and marketing objectives. Synergent’s Marketing Services team works with… Read more »

Synergent Announces 2020 Employee of the Year

Before the holidays, Synergent employees virtually came together to celebrate the season and recognize an outstanding team member. President/CEO Todd Mason announced that Amy Conley is the recipient of the 2020 Champion Award. The award recognizes Synergent’s employee of the year. “Every project Amy touches, every email she sends, every conversation she has, she always… Read more »

Lexington Avenue FCU Signs New Agreement with Synergent to Host the Symitar Episys Core Processing System

Synergent is pleased to announce that Lexington Avenue Federal Credit Union has signed a new ten-year outsourcing agreement with Synergent to provide the Symitar® Episys® core processing system. The credit union also signed an agreement with Synergent for statement and check processing services and Orpheus digital banking through Access Softek. “We had been searching for a… Read more »

ATM Managed Services

We all say it: There are not enough hours in the day. But what if you could have more time added back to your workday? Does your credit union find it cumbersome to manage its ATM fleet, juggling multiple vendor contracts and maintenance? Your credit union’s ubiquitous ATM terminals are more important than ever as… Read more »

Marketing Services Releases New 2020 Portfolio

It’s all about connecting with your members. Your members are why you’re here. Your credit union is why we’re here. Strategic marketing solutions help foster connections and strengthen your brand with your membership. Synergent’s Marketing Services team has released this year’s Portfolio highlighting past campaigns, results, artwork, and strategies. This interactive digital publication demonstrates what… Read more »

Synergent Suite of Services

Marketing budgets are tight. Even in years that are pandemic-free, the marketing budget never seems to go quite far enough. Credit union marketers have to pick and choose initiatives to stay on budget. What if you didn’t have to? What if there was a subscription set that included all the tools you need, freeing you… Read more »

Taking Extra Precautions: A Message From Todd Mason

COVID cases and hospitalizations are surging across the country and around the world. The pandemic knows no boundaries. It is blind to our relationships with family, friends, volunteers, members, and co-workers. In fact, our greatest risk in catching this disease is likely from people we know because we often let our guard down with those… Read more »

Smart Alerts for Real-Time Fraud Monitoring

The paper check. While it cannot be disputed that there has been a significant shift in preferred ways to pay to being digital, to date, no method of payment has ever gone away. Checks remain a key tool in transferring money from one person or business to another and this payment method is susceptible to… Read more »

Planning Your 2021 Marketing Calendar

Are your marketing project lists piling up? Is your marketing budget stretched as far as it will go? Reduce stress and enjoy having more time to focus on your daily marketing responsibilities. Synergent has a solution! Your calendar should be created with a focus on business goals and marketing objectives. It should be as detailed… Read more »

Industry Update: Remote Deposit Capture Litigation

Synergent closely monitors legal activity around remote deposit capture (RDC) technology. Recent activity on this front is not cause for alarm, but we want to ensure you have the latest information given the importance of RDC technology services to your credit union and your members. Background USAA has been pursuing compensation from various banks, technology… Read more »