Diamond Award-winning campaign walked Endurance FCU members through the platform upgrade journey, every step of the way!
Endurance Federal Credit Union, headquartered in Duncan, Oklahoma, upgraded its technology platform to provide additional efficiencies and convenience to their members. Many of their products and services got a new look and became easier to access online. While the ultimate goal was to make services more convenient for members, these changes needed to be communicated in a way that was eye-catching, engaging, and easy-to-follow. Partnering with Synergent, they launched a “Systems Upgrade Journey” campaign that targeted all 15,000 members over six months.