Topic: Blog

Unraveling Credential Stuffing: A Q&A Guide on Understanding and Preventing It

Recent data breaches have drawn attention to many different types of fraud. The recent announcement made by Roku TV about an identified breach affecting approximately 15,000 users has brought credential stuffing fraud to the forefront. Credential stuffing is the automated insertion of stolen usernames and password pairs (together, a user’s credentials) into a website…

Synergent President Randy Stolp Recently Featured on CUInsight Podcast

In a recent episode of The CUInsight Network podcast, listeners were given to the opportunity to hear directly from Randy Stolp, President of Synergent. The interview was conducted by Lauren Culp, President and CEO of CUInsight, and included questions about Randy’s career journey, who Synergent is as an organization, our commitment to delivering essential solutions… Read more »

Make Synergent Rewards Your Own

Members love to be rewarded. Whether you are using your rewards program benefits as an enticement tool to recruit new members or to reward your loyal, long-term members, there are clear advantages for credit unions offering a strong rewards program. What is Synergent Rewards? Synergent Rewards is a Jack Henry ™ Symitar® core-based rewards program designed… Read more »

Employee Spotlight: Felix Ortiz, Senior Desktop Support Specialist

Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Felix Ortiz, Senior Desktop Support Specialist… Read more »

Managing Vendor Management

(As Seen on CUInsight) – In case you haven’t noticed, vendor management is an ever-increasingly complex task for credit unions and credit union service organizations. Creating and supporting a viable vendor management program is both more important and more difficult today than it has ever been. Increasing regulator focus and audit requirements, a constantly changing… Read more »

The Power of Member Profiling: How Credit Unions Can Transform Marketing Strategies

(As seen on CUInsight) – Credit unions play a unique role in the financial ecosystem, offering members a local community-focused alternative to traditional banking. In an era dominated by data-driven decision-making, credit unions are increasingly able to harness the power of targeted data to enhance their marketing strategies, strengthen member relationships, and drive sustainable growth…. Read more »

Employee Spotlight: Anne Bunker, Customer Service Specialist

Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Anne Bunker, Customer Service Specialist at… Read more »

Coming Soon: Multichannel Notifications for Credit Unions

Sending digital messages sounds simple, but credit unions do not always have access to a streamlined tool to send electronic notices to their members, prospects, dealers, select employer groups, and vendors. Postal notices have slower delivery times than eNotices, and credit unions can’t send one-time eNotices to members and staff. For credit unions that want… Read more »

Employee Spotlight: Ashley Saunders, Product Implementation Analyst

Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Ashley Saunders, Product Implementation Analyst, has… Read more »

Plan Your 2024 Marketing Strategy

Are your plans in place for member communications for 2024? Whether you want a second set of eyes on the marketing plan you’ve prepared or need to get started on your marketing content plan for the year, kickoff 2024 with Synergent. Our Marketing Services team is scheduling consultations to discuss marketing strategies and campaign ideas… Read more »