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Synergent is proud to again sponsor the Maine Credit Unions’ Campaign for Ending Hunger $100,000 Challenge as part of our signature social responsibility initiative. This is the third year of this month-long fundraiser to benefit Good Shepherd Food Bank and community food pantries in our home state of Maine. Just in time for National Hunger… Read more »
Topic: Blog
5 On-the-Go Services to Remind Members About
Members are on-the-go. Whether you’re informing new credit union members for the first time about the products and services your credit union provides or reminding longtime, established members of tools that they may have forgotten they have access to, consider launching your next onboarding/reboarding campaign with a focus on eServices. What is Onboarding and Reboarding?… Read more »
Wycom WyChecks Deluxe
Checks remain a popular instrument for both consumer and business members alike. Credit unions who partner with Synergent can now access Wycom WyChecks Deluxe as a fully hosted solution that provides a simple, secure way for credit unions to sign, print, and archive checks. This hosted solution is an update to the Wycom WyChecks offering… Read more »
Employee Spotlight: Tucker Geoffroy, Team Lead – Customer Service
Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Tucker Geoffroy, Team Lead – Customer Service,… Read more »
The RTP Network and RTP Receive
The RTP Network enables credit unions to offer immediate payment services for all types of transactions. Falling under the JHA PayCenter umbrella that connects credit unions to Faster Payments, the RTP Network serves account-to-account(A2A), business-to-consumer (B2C), consumer-to-business (C2B), and business-to-business (B2B) members. RTP®. Powering Smarter Payments. The term “Faster Payments” has quickly become familiar within… Read more »
Coming Soon: Zelle®
Zelle® is a fast, safe, and easy-to-use tool for completing person-to-person (P2P) payments. Falling under the JHA PayCenter umbrella that connects credit unions to Faster Payments, this product helps credit unions meet and exceed member expectations! Zelle. This is how money moves®. Imagine your favorite band has a concert coming up that you and five… Read more »
6 Ways To Grow Your Credit Card Program
Credit cards are not new, and they have become ubiquitous. Having a robust credit card program that exceeds member expectations is a primary driver in making credit unions stand out from the competition. With credit cards being one of the most profitable products offered by any financial institution, focusing on growing credit card programs needs… Read more »
Employee Spotlight: Schelene Shevchenko, Team Lead – Project Management
Synergent’s mission is to ‘help credit unions succeed and improve the financial lives of their members.’ In our monthly Employee Spotlight series, we feature one of our dedicated staff members to help you get to know the people who are working as an extension of your credit union team. Schelene Shevchenko, Synergent’s Team Lead – Project… Read more »
Make Synergent Rewards Your Own
Members love to be rewarded. Whether you are using your rewards program benefits as an enticement tool to recruit new members or to reward your loyal, long-term members, there are clear advantages for credit unions offering a strong rewards program. What is Synergent Rewards? Synergent Rewards is a Symitar® Episys® core-based rewards program designed to… Read more »
5 Reasons for Credit Unions to Offer Instant Issuance
Your members are on-the-go and have many options in accessing their accounts. Whether they conduct most of their business through digital banking or routinely use a digital wallet, they may not be visiting their local credit union branch in-person very often. Ensuring their experience is positive and memorable has never been more important. Instant Issuance… Read more »
